Tilbagemelding
Bidrage med feedback$7.70 for a large fry. All their prices increased yet the quality of the food went down. Meal type: Dinner Price per person: $1–10 Food: 2 Service: 2 Atmosphere: 1
Tony's is the local food joint with decent specials. I haven't had a bad meal... honestly! I really like the Tilapia and shrimp rice bowl and the Steak with veggies rice bowl as well. The food is good! Dietary restrictions: Well, there aren't many... there are fish and chicken selections to choose from daily. However, the Cajun rice which accompanies the fish or chicken is greasy! Service: Take out
This must have been a bad day because my fish and chicken was terrible. The chicken wings had no flavor and the corn meal on the catfish was not cooked all the way. We ended up throwing it all away. I called to complain and the person who answered the phone was very rude. He didn't care at all and never apologized for my bad experience, which also cancels out the advertising spend of the owner. When you factor in the acquisition cost of a customer along with the fact that I will never go to this location again, this becomes an expensive loss to the owner by someone who simply didn't care. I also plan to make this known to Khalid Hourani, the President of the corporate holding company. I guarantee that he will not support this egregious behavior.
Please see the review of my wife. What a bad experience. When we called back in to work it out, the person who answered the phone didn't care at all. Zero concern about the customer experience or the brand equity of the franchise. I am convinced that Khalid Hourani, the President of the corporate holding company, would not condone such behavior. Service: Take out
Ordered some chicken strips that were bland, dry and expensive we ate a few and the rest went in the trash. They also have the nerve to charge you a service charge for using your credit card and don't even tell you. So if you don't want to be charged an extra fee bring cash. Moral of this story is that I won't be back! Food: 2 Service: 3 Atmosphere: 3