Bagged Ice - Byrdstown

This restaurant is fantastic. Exceptional service, wonderfully authentic Southern cooking, and no touristy gimmicks.

On my latest trip to TN, my son wife and I stopped at the Bobcat Den for dinner, and I have to say it was probably the worst restaurant experience I have ever had. The young waitress who waited on us was nothing but downright rude from the moment we sat down. She was throwing our food on the table, making us all jump, shaking her head at us and rolling her eyes. Once we complained about the poor service, the owner of the restaurant came over. The owner started in on us with a terrible attitude from the beginning of the conversation as well. They wanted to charge us for EXTRA sides because they were out of the sides we had ordered. Instead of swapping one item for another, they said we would have to pay for the full meal another side. They advertise lowered prices because apparently so many had complained it was expensive but what they don't tell you until you get your bill is that you're also charged a SERVICE fee on top of everything else. After we complained about the experience we were told by the teenage waitress as well as the owner to never come back. All we did was complain about not receiving our food and the attitude of the waitress. The service was downright abysmal. Everyone who lives in the area has sworn off eating at the Bobcat Den. Save yourself the trouble and keep driving.

Stopped in for Sunday lunch, we have been for lunch before and it was always pretty good. This time is was Sunday and the were only offering the buffet. The waitress said it was $14.99...kind of steep, but OK. The buffet had crawfish, fried frogs legs, fried fish, fried shrimp, smoked/bbq chicken thigh/leg. It was all OK ...no chicken breast or fried chicken, NO beef of any kind cheaper items for the buffet. When I went to pay, it was $36! When I asked how could that be right, it should be $30 the kid pointed at a little sign taped down to counter saying how they were adding surcharges due to rising costs. OK, add a surcharge...but TELL ME THE RIGHT PRICE UP FRONT. If we had known we were paying $36 for a bunch of frozen/fried stuff, pretty sure we would have gone elsewhere. And then...the screen popped up about adding a 20% tip?? LOL....

Been there several times for dinner was very please each time the staff is friendly and helpful they work together as a team the salad bar is great and the food is reasonably priced and good

Sea food platter. Potatoe and salad.coke. $20.35 .what? Never come again. Ridiculous ly over priced.salad comes with the meal. Platter was priced at 12.99. Soooo my coke was $7?