Chicago Marriott Southwest At Burr Ridge

Overpriced for the location with little amenities no free water!Overall, check in was seamless and staff are very responsive. The property was clean with plenty of free parking (nice perk). The lounge is closed on the weekend I’ve experienced this throughout this year in different locations, get it together Marriott.No issues with the room or beds. I found everything to be fine and had no issues with the bed. Rooms were very clean upon arrival. I get annoyed when you stay at a 4 5 star hotel and they do not offer free water this should be standard across the board.They did offer a breakfast buffet in lieu of the lounge being closed and it was okay. Standard eggs, bacon, and potatoes with pastries.You don’t get amenities for the rate they charge. I definitely DO NOT RECOMMEND and you would probably get the same or better at a 3 star in the same neighborhood.

Enjoyable stay. Recommended with enthusiasm.Seems like there has been a room refresh and overall facility replenishment over the past several years. Stayed here also at various points throughout the pandemic. Friendly staff.Good location for a multitude of dining and entertainment options. Stand alone building. Ample parking.My only reason for not making this a five star review, which to be fair is a little petty on my side, is because of the lacking evening reception of the M lounge and replenishment of water soda.

Exceptional Wedding Experience! This review is so long overdue! We had our wedding at the Marriott Burr Ridge last November, and I couldn't have asked for a more perfect day. The wedding coordinator, Ella Sparks and the entire staff went above and beyond to make our special day truly unforgettable. From the meticulous planning to the seamless execution, every detail was flawlessly taken care of. Ella’s expertise and dedication ensured that everything ran smoothly, allowing us to relax and fully enjoy the moment. The entire staff was warm, friendly, and attentive, making our guests feel welcomed and cherished. The venue is beautiful, the food was so delicious, and the service was impeccable. Our heartfelt thanks to the entire team for turning our dream wedding into a reality. We highly recommend this hotel and its exceptional staff to anyone looking to create lasting memories on their big day!

Great hotel with fantastic customer service! The staff was exceptionally courteous and I really appreciated the kindness. Rooms were very well maintained and clean. The overall ambiance of the hotel is modern with clean fixtures! Overall great experience!Rooms: 5/5

My room was Modern with a beautiful walk in shower, and was clean which is the only thing I was truly worried about. I'd give it 5 stars. I'm going to be honest I'm writing this review for the extra points and am finally about to reach my character minimum.