Swiss Chalet - Burnaby

With regrets, as the planned family dinner from Swiss Chalet in Burnaby is not happening. The last Swiss Chalet in BC was closed, apparently happened at end of August (after 25 years there). Too bad. Our family favourite chicken place for many years/decades. Now the nearest locations are locations in Calgary and Edmonton.

Customer service was terrible. Ordered take away and they forgot to put items into our order. We called to inform them to get a credit to our account, the manager was very rude and accused us of lying. Will not be ordering again.

Terrible we ordered from skip the dishes last night and food was cold! Not to mention the fries looked like they where sitting for a while. I am not too happy with the food! I would not serve this to my dog!!

Waoooo!!!!.... beyond our expectations!!!! Cozy place, beautiful decoration and most important great culinary and professional , excellent service offered by Janet W. She is very courteous and she nicely guided us by selecting from the menu , which has huge variety and possibilities. You can judge it by seeing our enclosed pictures....sorry the lemon merengue pie was already started by us before the picture. The restaurant is walking distance from our home .... so.... it will be our favourite restaurant . They are licensed and in general, prices are very affordable and portions are very generous . For sure we will go back again.

It is a chain of casual family diner ,I believe they have three location in mainland ,this location closed almost five week last year for renovations , lot of parking ,past by ,It is so tough to resist for the chicken and rib , so last mins dropped in for lunch ,decor just like the 90s diner, clean and spacious ,happy to see the safety plan and social distancing well follow ,single us menu ,due to the current pandemic ,menu litter limited ,but still a lot to choice from , I am happy I got my half ribs and chicken , they both not dry at all ,very juicy and flavourful , ,service little slow . but friendly , looks they need more staff ,but over all ,full and happy , if you have not been to Swiss Chalet ,try it out ,their signature rotisserie chicken is excellent ,very affordable !