Chili's Grill - Burleson

I'll go and get the same couple each time and everything's great. the waiters bring drinks before they ask for them, bc they notice that they are going low. they check you and I get my eating pretty fast. I get wings

Party of 20. Birthday. Store was NOT that busy and empty tables around. After 45+ minute wait, we were seated in two tables on different sides of the restaurant. The evening Manager or whatever she was didn't care, did not try and was rude. Had tables there empty all night. Food was ok. Beer cold. But I will not be back, three tries and three strikes. I am out. No frills it is.

Chili's is okay if you're looking for a fast-food taste. I, however, tend to lean towards excellent tasting Mexican food. The only time you'll find me at Chili's is when my employer doesn't have developed taste buds wants to eat there. Otherwise, I wouldn't recommend Chili's for food. Conversely, I WOULD recommend it for drinks and sitting at the bar. It has a nice atmosphere for it.

This was the worst visit that we've had at this location. We waited over an hour for our salads and then our order was wrong. Then the manager thought it was okay to continue to charge us full price for after we waited over an hour to get the wrong food and then he said he would remake them and when we got home it look like someone had scraped left overs in our chicken.

Waited an hour for online order. Watched at least 20 people pull up get food and leave before I got my food. When confronting an employee they went to check and food had been ready for 15 minutes I’m sure. Get home open everything up, missing my salad, pasta was very poorly made and everything was ice cold. When I tried to call for a refund I just kept getting out on hold and could barely get anyone on the phone at all. Absolutely the worst chilis I’ve ever been to. Watched some employees in the back standing in a group of about 6 people chatting it up having a great time while people waited for food and couldn’t even be bothered to answer the phone. Absolutely terrible!!! 0/10