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Tilbagemelding
Bidrage med feedbackI have been on the hunt for good/decent boba in Burbank. I think this place is it. They have tacos, croissant sandwiches, bowls, ice cream and boba drinks. The best part is that everyday from 5p-8p drinks are buy one get one half off. That is a deal!!I had the blended tiger milk tea and the blended Thai tea. Both were good. The tiger milk tea was creamy enough so I enjoyed that a lot. The Thai tea wasn't too bad either. I will be back to try their other drinks on the menu.
The girl behind the counter was extremely patient and super nice. The drinks were really good and so was the boba. I'm not in the area much but I will definitely stop by whenever I am.
Mon 9/11 3:30p. Ordered food and every single thing I asked to have removed from the order was still on there (tomatoes, onions, etc). I asked for water and didn 't get it, had to remind them of that. Had to repeat each item I ordered to the guy at the register. I asked him if they had balsamic and he said they only had arugula and lettuce. When I brought the mishandled order to them, the shift manager got snippy with me like I was inconveniencing them. I tried to select the easy fix where they scrape the unwanted items off my food (which they offered to do), but they responded poorly to that so I had them remake the whole order (which they also offered to do). Having a 20 year old girl try to gaslight me into thinking a screwed up order is my fault was wild. It was even more wild for her to tell me I didn 't want a solution when they offered to remove the incorrect items, then balked at the prospect of actually doing it when I said okay, let 's do that. Like huh? Why even offer that solution then?The girl then brought up the issue again when my food was finally corrected and tried to get defensive AGAIN. I 'm ready to take my food and leave, I don 't need you to rehash the same excuses from five minutes ago. Overall, this was an extremely cringe experience. I genuinely don 't understand how the incompetence level could be so high on all these basic service levels? It 's embarrassing. I did get to speak to the new-ish owner of the place and was told he would speak to the young woman. Hope they follow through, but if there are no consequences, then this randomly terrible service at an otherwise respectable food spot will continue.I understand and empathize with new employees learning the ropes (like the young man who took my order) but the incredibly out-of-touch reaction from the shift manager is inexcusable.
Sandwich was fire. Got the sweet spicy chicken sandwich. Bomb. Coffee was good too
The girl behind the counter was extremely patient and super nice. The drinks were really good and so was the boba. I'm not in the area much but I will definitely stop by whenever I am.