Jersey Mike's Subs - Burbank

Last week I ate at this jersey mikes and the food was fresh. And customer service was amazing! Definitely returning to this jersey mikes again!

This store is perpetually disorganized and chaotic. My pick up order was incorrect and when I tried to call about it to get a refund, it too over 2 hours to get through to someone. I allegedly spoke to a manager who was quite frankly dismissive and rude. He told me to email him with my name and address and he would mail me out coupons for the food that I was not able to eat, but paid for. He said he would reply to the email. No reply. No coupons. And I'm out the money I wasted .Completely disappointed in the service and the way I was treated for politely asking for a refund of the price of my sandwich.

I don't know how it took me so long to try Jersey Mike's, but MAN does it blow Subway out of the water!Got the Giant sub which is perfect for sharing. The flavors come together so well on all of the subs and the semolina makes it.This isn't a place I would normally choose to dine in at because the tables are quite close to the line, but there are also 2-3 small tables outside which is a nice option. Parking is also great and clean

I've been to a lot of jersey mikes. In matter of fact I love jersey mikes. I just came on my lunch first time at this location nice spot. But what I am mostly disappointed and really upset is the price. I got 2 sandwich combos and paid 41$ !!! That's outrageous and just 2 regular sandwiches I'm not sure if it's cause it's in a nice spot or cause it's new. But I will never come here again !!!

Can corporate please take a closer look at this location? They do not allow the customers to use the restroom here, they keep a permanent out of order sign up and only allow the employees to utilize it. I am no longer going here now because of this unfortunately. The branding is being tarnished by the owner of this location, shame on you for lying to the public and telling the employees to lie.