Sonic Drive-in - Bullhead City

Only Sonic in town WILL NOT BE BACK!MEET Grace Lopez! This has got be the rudest and incorrect (WRONG) fast food worker out there.To start she does not know how to make a Blast. All the Blast I 've bought I never questioned, complained or asked for one just to be made over . I explained to female at window, it taste just like ice cream without cookie. Can you add a little in or remake it? She starts off, No I don 't think so. We can 't take it back. So I told her, It taste nothing like what they usually do. Now what? And told her I might not want the rest of my food ordered. Do you have a manager here? She tells me, yes but she 's in the bathroom .....she could 've just said, 'Sorry about that, if you park over to side, my manger is busy but I will have her come out. '......NO, that isn 't what happened. I asked for the manager and then some squeaky rude girl with a really bad attitude comes to window an starts off I made it myself there 's cookie in there. then the exchange began ....bottom line....she was just plain RUDE, does not know what she is talking about.She told me over and over they will NOT make one over, will NOT take it back and will NOT refund me!Manager eventually showed up andwas nice enough to do all the things Grace Lopey said they will NOT do .This person singlehandedly will ruin this business. There were ZERO cars or customers there for 30 minutes when we showed up. Then eventually 2 showed, which everytime I have been to this Sonic, it had business.If you are lacking business, this is why.Like I said, I will NOT be back!

Shawn gave great customer service during my trip to sonic tonight! i could tell he likes his job and was actually trying to give good customer service! awesome to see

I pulled up and hit the button and nobody ever came out. So I had to go through the drive through and wait forever. I do not recommend and I will never come

Went today 10 26 23. Ordered 2 cream slush and a pickle fry. The pickle fry is new so we were excited to try. What a disappointment to get your bag handed to you and it stinks the entire car up with the smell of rancid grease oil. I come from a fast food background and food industry experience. This was totally disgusting. And it smelled so bad that it made the flavor of the pickles taste like the smell. So gross. This location needs help with cleanliness and protocol for when to change oil and how. Or something. Gross

Parking: Parking consists of about 20 stalls with a menu/call board to order from, and about 8-12 spaces to park and walk up for picnic table dining.