Quiznos Intu Bromley Shopping Centre

Very disappointed with the lack of food hygiene. They cross contaminate meat, dairy products and salad items and use the same utensils for both meat and non meat items. Shocking to see bits of chicken that had fallen in with the lettuce! Won’t be going back.

Being American it’s always hard to live up to food chains that come from across the Atlantic so I do try to manage my expectations but overall I am severely disappointed in the food I received today. I happened to be in the area as where I live in the U.K. we don’t have these shops and I’m not normally close to them. They were running out of bread, they had no lettuce, they’ve had to change the vinaigrette due to supply issues. So there’s definitely issues going on. The only thing good was the bread. The rest of the sandwich has very little taste. The server was polite and apologised for the stuff they was missing and she did a good job so it’s not reflective of the staff but it was one of the worst subs I’ve ever had. I don’t think I’d ever revisit again.

Love the food , good value for money but this one female staff member is absurdly rude , makes me want to avoid the restaurant when she’s serving. Never smiles , hurries you along in an aggressive manner , stingy with fillings etc. Went there recently , she was serving an elderly lady in front of me being very callous and impatient with both her and me. She snapped “what did you order?” in an accusatory tone when I told her again she gestured towards the card reader whilst the elderly woman was still loading her tray so she got angry with me for not paying quick enough and then stormed off into the back. Nothing wrong with the food , the other members of staff are polite and do their job in a friendly manner it’s just this one woman who causes problems. I don’t know how/why she is still employed in customer services?

I have been a regular Quiznos-goer for many many many years now and I have always loved true food and loved the staff working there. However, of late, after a year or two of not going I return and as expected my sandwich was as AMAZING as it always is. HOWEVER, the elder lady with dark hair, was absolutely appalling. Her attitude. Her facial expression. Her tone of voice and her absolute utter lack of interest in her job... to make food and provide a warm service for customers. A month or so later on the (16/12/2020) my partner and I returned, unfortunately again to be served by her. She again was absolutely stingy with her fillings and when my partner had asked for a bit more she RUDELY snapped at him that she had weighed it correctly. We then realised that she was even making THE WRONG SANDWICH. When corrected about the sandwich it was clear that she lacked the knowledge of how to make what we had actually requested and gave attitude again when corrected on the ingredients (stated on the menu). It’s a very very big shame because Really the food deserves a 5 but the elder Lady brings it all the way down.

Best food, polite staff. I ve been there a few times now and i would recommend this place to everyone.