Tim Hortons - Feedback

Every time I order a sandwich it is wrong EVERY SINGLE TIME!! And I only ask for Swiss cheese!! I can NOT understand how hard it is to ADD CHEESE to a...

The staff is nice but they have the Slowest. Drive thru. Ever.

Have a problem every time I go there and then they half add attempt to try to fix it ask for ice coffee they give me hot when I say something the poor...

Just grabbed lunch here. I chose drive through and ordered a chicken fajita grilled wrap with no tomatoes and a root beer with no ice. Guess what?! I...

I just had the worst experience here. They handed me the complete wrong box of donuts, asked me 4 times what else I was waiting for and still forgot...

I try to avoid this location as much as possible. Definitely worth the gas money to go to the Spencerport location! On my last trip here, the drive through line...

Actually ended up walking out without ordering anything. I don't know if its true of other locations, but this Tim Horton's doesn't offer sugar-free syrups for...

Brockport Tim Hortons custom service is sub par at best. Our order was incorrect. We offered to wait or come inside to fix the order and instead were treated ve...

Tried to order online and the website kept hanging up, it wouldn't accept my card, it took forever to send the verification email....etc. I am from out of town...

I have a few drinks and some of them were fucked up. I called and I couldn't go back because I couldn't leave the work, the district manager was there, she has...

Very friendly staff, great coffee. The donuts are great too. We brought our pup with us in the drive thru and they gave us a cup of whipped cream for him.

Went to brockport location love love this place very friendly staff very clean and great pretzel bagels and love love my frozen coffee

I just ordered a chicken salad sandwich which took forever to put a tablespoon of chicken salad on the bun. It was not even enough to spread over the bun. Next...

This location is terrible. Their customer service is horrible. I asked for a cinnamon roll either frosted or glazed and they didn't have any. So I ordered a lar...

I ordered a iced caramel latte and when i got to the window there was BUGS CRAWLING ALL OVER THE COUNTER!! When i told her to get rid of them thats gross she sa...

Service: Take out Meal type: Breakfast Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Day 4: Servers are passing off dark roast plus top off with regular coffee as dark roast! GOOD BY TIM HORTONS! I tried, I really did. Day 3: Waited 10 mins for...

I'm bias to TH's. For me best coffee taste bar none. Service: Dine in Meal type: Breakfast Price per person: $1–10

Good Coffee. Don’t get the grilled cheese. If Panera’s GC is a 10, then Tim’s is a 1 or a 2. The Tim’s GC is a victim of the panini press, it comes out like it’...

Really good! love the donuts and the feel of the shop. it smells good and empolyees are always just the nicest people. Service: Dine in Meal type: Other Price p...

I ordered some drinks, and a few of them were incorrect. I called to address the issue, but unfortunately, I couldn’t return because of work commitments. Howeve...

This is the best Tim Hortons I've ever been to! The staff is friendly, and the service is quick.

When I brought this issue to their attention, they didn’t offer to refund my money or apologize; instead, they simply wished me a good day. It felt like they we...

On a side note, I’ve been visiting this particular Tim Hortons for almost a year, and this was the first time I experienced any mix-ups with my drinks. The fact...

This restaurant offers almond milk, which is a plus compared to Dunkin in Brockport, where there are no lactose-free options for beverages. They haven't messed...