Lone Spur Steak Ranch

Just to update, I received a call from Laine, the franchise owner of Lone Spur, and what a gem of a human Laine went through considerable effort to find my details in that Laine checked what number I had used for my loyalty points (which was my daughters card) got her number, called her, explained the situation to her, asked for my number and then called me a few times before getting hold of me. For that alone, I appreciate you, Laine. Throughout the call, Laine listened to my grievances and sincerely apologized for the behavior of her staff and, although I am not from the area, did offer a courtesy meal. So lesson learnt : we expect Spur to be 'Like Family ' and as such I was happy my concerns were noted and more so, appreciate that effort will be made so this doesn 't happen again. Thank you Laine How absolutely dissapointing !!! My family and I always visit the local Spur restaurant when travelling. So, on a business trip, my colleague and I agreed on dinner at Lone Spur Steak Ranch in Brentwood. While the food was ok (the steaks were slightly cold when they arrived) but the waitrons, and I mean ALL of them, were absolutely pathetic. Our waitress disappeared for 40min and in that time every waitron on duty walked passed us, noted our empty glasses and set aside plates and yet not one of them offered us any service !!! Suffice to say we will not be back. Very dissapointed.

I had given up on the Spurs in the Benoni/Boksburg side until I came here, for my day I ordered kids ribs and chips which were nicely portioned and the ribs nice and soft perfect for my daughter. For myself order full portion buffalo wings, nicely cooked aswell unlike the ones I have been subjected to in recent past at other franchises who I can swear wear air fried to the extreme with East Rand malls being the worse. The food we cooked well and tasted just as good at this spur.

Thank you to Thuba whose service was excellent. What a committed, bubbly and friendly engaging personality. Good food and nice vibe. Great Manager. Overall a great experience. Keep it up Lone Spur Steak Restaurant

2023/08/19 Excellent service and food. Great atmosphere and the smell 9f grill meat on the open fire is fantastic. Great family restaurant, enjoyed our meal

Stopped here for lunch when passing through. They had friendly service and a play area suitable for toddlers Food was good.