Sandgate Fishmonger - Brighton

Visited this restaurant on 15.10.21 for Friday lunch and ordered the battered Barramundi chips. Unfortunately, the fish was not fresh and had a strange taste. Additionally, I found a scale and bone in my mouth, which was very unpleasant. The batter seemed to taste like old oil that needed to be changed. We usually order from this restaurant for dinner, but this experience was very disappointing. Despite having three chefs in the kitchen, they couldn't manage to serve a fresh meal. On the positive side, the cashier and waitress were friendly, the restaurant was clean, and had a pleasant atmosphere.

Being coeliac it is disappointing not being able to have fries for fear of cross contamination in the cooking oil. I was assured that the chips and the batter were gluten free so was quick to order that, and it was delicious. Highly recommended.

I attempted to provide my feedback about an incident that occured when I picked up my order by calling the shop after picking up my order The girl who answered wuickly changed her chirpy voice when i advised Im calling to.provide my feedback/ complaint to...manager i was asked to leave my name and number as managers too busy. I then found their facebook page so sent them a private message which was seen about 15 mins after i sent it. I waited and waited no call back 700pm i called and no answer so i sent another message which was not delivered as it appeared they have now blocked me I have been supporting these people as best as i can during covid and after todays incident will no longer They have no interest or care to listen to my feedback

My wife and I were very impressed with the restaurant's requirement to check our vaccination status. The owner, who appeared to be in charge, was impeccably dressed in a clean white cooking jacket. He took great care to ensure everything ran smoothly. We ordered the fish and chips with a side salad, which was served in a separate container - a nice touch. Our meals were delivered in white paper bags, adding to the professionalism of the experience. The fish and chips were excellent, with perfectly crisp chips and well-cooked fish. We will definitely be returning to this top-notch establishment.

The fish was tasty and not greasy. Chip was not fat, but could have been a crispy. Gluten-free option and while more expensive it was also a touchy meal. Some unnecessary delays by disorganized employees, the "preordered" people are waiting in... Order line to pay after collection. The result was cold.