Subway - BREWSTER

Voluntarily closed recently due to a complaint and then inspection by the board of health....Complaint: Patrons and workers observed mice running around during operation.Findings: During the inspection live ants were seen in front of make line on floor. There were sticky traps on the floor with cockroaches and on the shelf behind the oven and a live roach was on the sticky trap behind the slicer. A live roach was seen crawling down the side of the proofer. Mice droppings were seen under the hand sink storage area. No live mice were seen at time of inspection.Many areas under equipment has dust, dirt, and food debris. This includes behind the oven, slicer, under the front make line, under all shelving units in dry storage, under prep areas, and sinks.The front areas with equipment have a gap at bottom where they meet the wall. Cabinet under hand sink has gap at back which can allow mice to crawl up and over. Pop crates under dry storage racks should be removed to allow for easy cleaning. Pop station is difficult to reach drain for proper cleaning.Bugs Bee Gone is the pest control company and was out on 3-5, 3-26 mice activity treatment done, and 4-2 ant treatment done.Facility is located next to a Bellstores which is being remodeled. Workers have not seen any pest activity in their areas but gaps were noted at the front and back door.Manager has voluntarily closed and will throw away exposed bread and put away make table food into the cooler. The facility will need to due a thorough cleaning prior to opening again. Treatment from licensed pest control operator must be done as soon as possible after cleaning and pest issue must be resolved entirely with confirmation from pest company.

They seemed more concerned with making mobile orders then serving the line of customers....recurring theme when I'm here.

I hadn't been in a while so I thought I would try a wrap. This particular Subway is attached to a gas station that is having some construction done on the exterior. I ordered the Philly wrap with pepper jack cheese, onion, lettuce and spinach with Southwest sauce. It cost 12.00 and off I went to work. I ate the wrap and about 2 hours later I got very blotted and uncomfortable. I went to the bathroom and it was not pretty for the rest of the night and early morning. Feeling week I went to work and called Subway to let them know about what happened and basically the manager did not care. He did not ask any questions just stated it takes 3 people to complain before they do anything. He was very dismissive and unprofessional. I call to tell you about me getting sick from from so called fresh food and you belittle me with your condescending attitude. It is safe to say that I will not be going there again and will let everyone know the reason.

I will never give this subway any of my business. How are you going to fire someone for calling off because their Grandma passed away…. Horrible management and you all should be ashamed of yourself….

It's a Subway. The food is exactly as it should be. I've never been surprised by the food I received here, neither in a good way or a bad way.