The Harvester - Brentwood

Last minute Sunday lunch decision booked on the app. Wish we'd stayed indoors. We've been here maybe 8 9 times with varying degrees of quality service but this one was an all time low and our last visit. Unfriendly staff, to the point of rude. A pineapple ring on the gammon about 2 ins across: the salad was tired inedible: no plates for the rolls we buttered them on napkins. Haddock chips when I moved the fish off the chips a river of oil ran off it, over the chips puddling on the plate! Mopped up with my napkin had to remove the batter as it was sodden glistening with oil. Service was very slow half hour wait for the two meals and the tables were only about quarter full when we ordered. Overall a huge disappointment waste of money. Go somewhere else as this place is definitely not reliable. Hope they don't ruin too many people's Xmas meals.

The chips were pale and cold, and when we mentioned this to the waitress, she walked away. The rest of the meal lacked seasoning as requested. Despite raising the issue about the subpar chips after we had already finished eating, we didn't want to wait for a replacement. They overcharged us for a few pineapple chunks and a sliver of cucumber. The waitress service was terrible, except for one who had been there for years. The manager was confrontational when we brought up the issue with the salad bowl. We have been loyal customers for 20 years, but we will not be returning. The managers should be calming and address concerns, not escalate them. After 20 years, we will save our money and cook our own properly seasoned chips at home.

Disappointing warm Latte I asked to be reheated dangerously hot!! Bacon rolls the bun was very dry very cold again asked for a warm roll replacement just as dry and as cold does not really deserve any stars have had better food and service previously but not today

Went to the Brentwood harvester for dinner on a Saturday evening. The service was amazing from a warm greeting from manager Austin, taken to the table where are server Sue was excellent being very friendly polite and very attentive The food was lovely, hot and delicious, didn’t have to wait long either. The staff, service and food was excellent, no complaints from me.

We had a grate time! Me and my friend love the food and ours waitress was amazing! I think she was polish Agna