Papa John's Pizza Brentwood

We ordered 20 pizzas for our scout camp and everything was delivered correctly and hot within 30 minutes. The staff did an excellent job and the person who took our order was very polite.

Dominos is always reliable for delivery and we love their food. However, it can be quite pricey to order from them now. We recommend trying their 40-quid family meal deal for a special occasion. Nothing goes to waste with their generous portions.

I have never been spoken to so rudely by a delivery driver before in my life! The man called from outside my flat, told me that if I didn’t come down within minute he would drive away pizza delivered or not! I asked him...if he would deliver to my actual door floor flat in smallish block) as I was not fully dressed, with an ankle injury. Driver talked to me aggressively, to the point where I felt verbally abused! Said either I could collect from outside or he’d leave, absolutely no intention of completing the delivery. He was shouting, speaking to me like I was someone inconveniencing him, and I was simply asking him to complete the delivery. When I called the store, they said that the delivery driver wasn’t prepared to deliver into my building and so they’d have to simply refund me and cancel the order. I am still shocked that I was just spoken to by a employee like this! Will never use again!!

It was crushed, a great service and great eating. great mohammed. pizza on point, wing bang, service bosh. points gryffindor

Honestly, I must start off by saying how impressed I was with the quality of the vegetarian Chilli Freak pizza we ordered. It was arguably perfectly done with a delicious crust and tantalisingly good amounts of spice and heat — it’s just a shame with...what came before it. During a time of scrutiny where hygiene measures should be paramount within the food industry and takeaway kitchens, we were hugely disappointed to see staff at work not abiding by these guidelines, not wearing masks, beard nets, gloves and, terribly, handling meat without washing their hands before spreading vegetarian toppings. This is very, very poor and something I will write to Papa John’s directly about because (as pictured) zero attention or care is seemingly given to their customers behind the scenes. Not even wearing disposable gloves or masks with being so prevalent is something I find deeply unsettling. It’s therefore challenging for me to award Papa John’s in Brentwood anything more than two star. We also must address the costs of food on their menu. For solely a large pizza, you can be paying nearly GBP which is exorbitant! There is a distinct lack of friendly customer service and I imagine waiting times can be fairly long when the place is busy. So, all in all, whilst the pizza might have been delectable and makes formidable opposition when compared to a Pizza Hut order, behind the scenes there really is a great deal of work seemingly to be done. Quite dire hygiene it appears.