Sainsbury’s Cafe - Breckland

Visited the cafe with a friend about 2.30. Only two other customers there. No problems about over crowding or distancing obviously but customer service had much to be desired. Unfriendly communication(young man) Given a tea with no milk or explanation as to where cutlery, sugar mill etc was. Tea bag had burst in cup and given a dirty tray. Even had to clean table we sat up as there was sugar and crumbs everywhere. No apologies and given a fresh cup of tea on another dirty tray. Won't be going back or recommending it. Certainly not given me confidence and was the first time visiting a cafe this year. Expected much better service

I called in on Saturday morning for breakfast only to be told they were only doing a limited menu. It transpired that limited meant porridge, eggs, toast, bacon or any combination and that was it. No explanation as to why. Completely useless and won't be going back!

The staff at this restaurant is somewhat indifferent, polite but not particularly friendly. I have visited the cafe several times in the past week and have found it challenging to find a clean table. It shouldn't be difficult to ask a staff member to wipe the tables. The food is basic but tastes okay and is good value for money. The fish and chips are not bad for the price you pay, and the same goes for the ham, egg, and chips. If you can overlook the tables with coffee stains and food residue (some even wobble) and find a clean one, you can enjoy a decent snack for a reasonable price.

Called in for a quick bite at 2pm for family of 5 not many people in the restaurant however 50 min wait!!! “Sorry we are understaffed” was the reply from one of the 3 serving staff who looked way out of their depth and not long out of primary school.

Called in Sainsbury’s cafe on28th May 2019 for a snack trays were wet and till staff have got a bad attitude problem.The floor wasn’t very clean and my bacon baguette was warm.The waitress that brought my meal was very friendly.will not be returning to this cafe until things change.