La Mamma Roma - Brandywine

Do not let them be fooled by the hallo’s by the owner (manager). he is strict only for in his pocket, not customer satisfaction. Although eating is decent and we have been a loyal customer since the opening, both eating and taking, today we have asked for 2 pieces of bread and was rejected because we have only ordered a cheese-sepizze, salad, glass wein and a soft drink. the brot is for the larger orders. Doesn't he know how much money we spent there since the opening? I told him I wanted to buy 2 slices of bread to eat with my words and he said 95 cent. I would have made it out of the top jar the 5.00 I put in our order.......so not be deceived. this guy does not know how to treat repeated customers. we have said goodbye and we will not be back.

Food was good, garlic bread was greasy. Overall, great experience. Reasonably priced

Nice ambience,love the food,manager is soo nice he is taking care of everyone.defently refer to everyone

I have been a customer for YEARS and never have experienced such horrible service from Mamma Roma. A good 40 minutes after having called in my simple order (cheesesteak and fries) and sitting for half that time with my hungry four year old, they realized my order never got put in...still waited a full 20 more minutes without barely an apology before getting my order. The young lady who worked there was their only saving grace as she was the only one who seemed genuinely sorry. Then...I get home (5 minutes away mind you) and my fries are cold and limp and not seasoned the way they used to be). Seem to have gone downhill since the founder sold it...shame...Needless to say, they have lost good customers tonight

I loved coming to this place when it was owned by the previous people