Steak 'n Shake - Feedback

great food and great customer service from kallena in the throughpass window. love that we have free fries? just to ask!

Mariah was so patient as I accept my order that I am very picky and the order actually came right thanks to Mariah!

My food was delicious. If a perfect visit had been if the girl on the car thru could have had a better setting, she could not even say your welcome back. (I dro...

We waiting 45 minutes for our food. Manager told us he had three people call off once we got to the window. We had empathy but then he forgot my husband's meal....

Great Food, Great Prices Open 24/7! Always the move.

Very disappointed that the wait staff has been removed to save a few dollars but the prices are still higher.. This place needs a friendly face to meet and gree...

We waiting 40 minutes for the food l. Really bad service and everything dirty inside the restaurant.

We had to wait almost 30 minutes for three combos, and we had kids with us!

Upon entering the restaurant, we were greeted by a staff member who directed us to order from the kiosk. Our food was quickly prepared and met our expectations...

It's closed on a Friday afternoon at 5 pm... not even drive thru?? No signs. Door locked. Lights on. My grandson just wanted a shake.

Burgers are always hot and fresh. Staff wear masks and gloves and are the friendliest in Brandon! Not a fan of the shakes but the burgers, fries and staff are f...

Really nice food, very tasty, but sometimes the workers are lifeless and dull. I don't blame them. But they also forget burgers or specific orders sometimes.

I love steak ‘n Shake but I wasn’t impressed with this visit I did a mobile order in the car in the parking lot took my time so when I went inside to get seated...

Came in at around 11:30 because i was hungry and needed a quick late bite. was definitely quick!! the frisco melt was fresh and exactly what i needed. even thou...

No wait staff; only ordering kiosks. Worked out fine for us. Food prepared properly and served at the right temperature. Friendly staff.

The Reese chocolate peanut butter shake, Oreo cookies n crème shake, and the birthday shake were so good! My family truly enjoyed them!

They charge for the extr ranch sauce but it was not here and the fries were half gone

They always make sure to pack the food with a lot of care. So whenever I get the food, it is always fresh, and in order, I will definitely order from this place...

One burger burnt, ordered 2 large onions rings, got 2 small, didnt even get the Frisco sauce I ordered. Never again.

the restaurant packed my food in the most organized ans careful way, definitely the best presentation an order can have.

never again will i eat there