Jamaica Kitchen House -  Brampton,

Jamaica House appears to be on point with food and customer service. Very nice girl at the cashier polite and professional and she is also good looking. The ladies who bring out the food are nice too. The food is amazing.

The food at this restaurant is delicious, but the customer service is terrible. During my visit today, I noticed a stark difference in the treatment I received compared to a Caucasian customer. Despite being a person of color, I was handed my order with a rude attitude by a female kitchen staff member. However, when the same staff member served the Caucasian customer, she thanked him politely and wished him a nice day. It is disheartening to see people of color mistreating their own, especially when we are trying to support businesses within our community. This kind of behavior is detrimental to the success of the restaurant and extremely disappointing. Good customer service should be provided to everyone, regardless of their race or ethnicity. It is important to maintain a high level of professionalism at all times.

Food is really good, but the customer service is awful.I went in to purchase food today. There was myself and a male Caucasian customer in the restaurant. I am a woman of color. A female staff member from the kitchen handed me my order with an unpleasant demeanor and a sour disposition. However, when she handed the Caucasian customer his food she stated "thank you sir and have a nice day. "What I fail to understand is why colored people treat their own people so harshly and we are trying to support our people. This is really bad for business and I am very disappointed. We need to provide good customer service whether the customer is African-American, Indian, Caucasian or Asian etc. It 's very unprofessional.

Ordered a family pack today and was told I cannot get it because there was no rice. Even after insisting i do not need rice I was refused my order because it HAS to come with rice as per staff. This item is located NO WHERE on their menu and it appears they 're selective with who they sell it to. I was sent on my way with 2 pieces of chicken and dry provision. Last time this place gets my money.

Worst Service! Ordered a tray of food and when I came to pick it up they told me they didn't start yet and had numerous customers walking in and out and first come first serve and used the goat I preordered to serve the walk in customers so what was the point of pre ordering? Doesn't even make sense. No apology nothing like it was my fault. Would not come back here again!