Five Guys - Braintree

Burger ok but at that price it should be. Neither of my 2 grandsons could eat the chips, they were overcooked and tasted of mould. Very overpriced at £39-60 for 2 meals 2 drinks

Hubby and I went to Freeport Village and decided to pop in to Five Guys for a late lunch. Wow ! we were so impressed. The young man serving was so helpful and explained we probably wouldn't need 2 lots of chips because the portions were large.You choose your burger then add toppings , all fresh . Hubby had the all beef hot dog and I had the 2 pattie burger .Lots of toppings great buns all cooked where you can see. They are all wrapped carefully and they even put a little sticker on top. Drinks are large and refills are free. We loved it all , the chips were so fresh and there was a sign to say where the potatoes had come from that day (a farm in Hertfordshire) .If you want a real American Burger give it a try. I thanked the staff after who were all masked and gloved and said it was actually the best burger I had eaten,, Well worth a visit...

The young man who took my order at the restaurant was very polite. The staff appeared to be busy but still friendly. I ordered a small cheeseburger with one patty and regular fries. I decided to skip the milkshake this time, but they are usually deliciously creamy. The food was prepared fresh, the burger was juicy, and my toppings (ketchup, mustard, pickles, etc.) were full of flavor. The fries were excellent - lightly salted, crispy on the outside, and fluffy on the inside. Just perfect. Yes, the food was somewhat expensive and packaged for takeout, but that's the norm for Five Guys! It's all part of the experience and worth it for a special treat now and then.

Owen provided excellent customer service and was very helpful and kind. I definitely recommend this restaurant. The entire staff was great.

This restaurant is way too expensive for the low quality food they serve. We spent nearly £50 on two burgers, one hotdog, one milkshake, two cokes, and one order of fries. The prices for drinks are ridiculous, especially considering they do not offer free refills. The food arrived in takeaway packaging, with the chips haphazardly thrown into a bag. It looks like the food was mishandled before being carelessly wrapped in tin foil. I would recommend avoiding this place and going to Burger King across the street for a better burger. Alternatively, try one of the actual restaurants nearby for a more enjoyable dining experience.