Einstein Bros. Bagels - Bowling Green

I went in this morning to order two tubs of plain smear. I've done this atleast a dozen times over the past couple semesters. I have a bunch of bagels, and I come in to get their cream cheese. I've never had a problem in the past, though this semester I guess they really cracked down? I heard a worker ask another worker whom I assume is the manager of the business , how many scoops to put in the cream cheese tubs, and I heart the manager say 3 scoops. I got back both tubs with only three scoops in each one. The first tub was a third of the way full, and the second wasn't even a quarter full. This was incredibly irritable, as previous semesters filled the tub so much to where the cream cheese touched the lid. 6 8 scoops . I asked the employee to add another scoop or two, now they were both half way full. I didn't wanna make a commotion so I accepted and said thank you. The manager then checked me out. She said Did she do that? I'm so very sorry. . This was what annoyed me the most. This person was the one who instructed the employee to give three scoops in each tub, this person should be the one apologizing, not pointing the finger to the employee that was just following instructions. I love this business, they sell the best bagels and cream cheese. I'm not one who gives reviews, but this was something I had to write about. Horrible business practices this semester, and I hope to see some improvements.

You won't be disappointed if you eat here. Everything is fresh and they have a lot of cool cage free options with eggs for your bagels. Staff is always working hard to get orders out in a timely manner

My daughter was just here today to get food left for the food recovery program. it was crumbled by one of its employees for a delay. she tried to explain why she was too late and interrupted this person and didn't let her explain. my daughter has Lyme disease and today she has a bad flare. the employee should apologize better for going well like a kare or we will make sure that she is tik tok famous.

Friendly staff and great atmosphere. You'll never get sick of hearing fresh bagels or hot coffee.

I checked Google and their website, which both indicated they were open, so I drove 20 minutes to get there only to find that they were closed for summer hours.