Costa Vida - Bountiful

Had a large group of 15 people, they got us through the line as quickly as they could, luckily we were there before the local school lunch rush. Had the chicken tortilla soup, it was ok, kinda bland but I didn't get the salsa in it, that may have been the reason, wont get it again. The fresh tortillas were awesome. The cinnamon tortillas was delicious!!!

Lack of food prep caused a 15 minute wait and there was poor communication as all staff just went to the back telling only one or two patrons, leaving the rest of us confused. Despite being rather empty, the tables were not clean. Food was mediocre at best. I won't be going back.

Called in to place an order 10+ minutes before closing and the man we talked to told us we couldn’t order a large as there were no large sizes available to order. So we had to place an order consisting of small sizes. When we were picking up our food there were customers still coming in and they were able to order large sizes. That was very upsetting. Very lazy service. We were tempted to not pick up our order and just re order large sizes of what we ordered but we didn’t want the store to waste the food prepared due to the lack of service from the individuals working. Felt like a waste of money with the price difference we could have had by just ordering the sizes we originally wanted and the food came with barely any meat in it. We usually have good experiences when we come to this store but this just puts a poor taste on the establishment.

Sadly had to change my review after getting ripped off with two puny hard overcooked chicken strips in each taco we ordered, and then when we call to work it out, they treat us like trash or didn’t believe that they stiffed us on meat, basically accused us of lying, and said we had to drive back to the store and show them, a pic wasn’t good enough. Hello, we just ordered delivery for a reason. Sad to see the standards slipping there. Didn’t try to resolve in any way.

The lettuce was basically rotten and all gooey. Absolutely disgusting. For enchiladas they put about a tablespoon worth of meat on there. Not worth $10. The service was also horrible. Waited for 5 minutes to be helped inside directly in front of the staff without being greeted or acknowledged in any way with no other customers in front of me. I used to love this location, clearly has gone downhill. DO NOT Recommend!