A&w - Boise City

This A&W is not the burger joint of my youth. A combination KFC and A&W, it was staffed by a bunch of kids. We ordered quickly enough, and grabbed a table to wait for our food, a hamburger and a cheeseburger with fries. The seating area was not clean. Many tables needed to be wiped down. We cleaned our own. We saw the workers in back standing around talking, or on their phones. We waited about 15 minutes for our order. At one point, I approached the young female manager and asked about our order. She said they were waiting on the fries and they were about ready. We still waited another 5 minutes. The kid at the counter apologized for the wait.. My cheeseburger was one of the worst I've ever had. Cold patty, soggy bun, a few pickles. Terrible. The fries were ok. The root beer appeared to have run out and was mostly foam. Oh, and the bathroom was filthy. Stay clear of this place. All of the one-star reviews are accurate. Clearly, this place is poorly managed, with lazy workers who need a leader to show them a good work ethic.

Food took over 15 min to get out to us, and our biskets were half bakes. The middle was pure dough. The ceiling has BAD patches in it making it look really messy. Tables were sticky

Great employees who were very friendly. Clean restaurant as well! The absolute worst tasting chicken I've ever had the displeasure of eating. I don't know if the frying oil was beyond old, but how do you mess up chicken this poorly? Edit: After tasting one fry, and one corn dog nugget from my kid, it was definitely the oil. Complete garbage. The cheeseburger was just okay. Gas station heat lamp quality at best. This was not the A&W of my childhood.

Hot fudge sundae isn't worth the price of almost $4. All fudge, barely any ice cream, no cherry on top.

A bit disappointed! was asked to wait at the front of the store for my Papa burger. 12min passed, so i called. 2min later it came. Cold! no hint of warmth. and no napkins. i called again and the second burger was only slightly better, but, still no napkins