Smashburger - Boise

The staff are VERY attentive. Maybe a bit too attentive. The food was great. I’ve gone back twice since my first time. Definitely a must if you’re in the mood for a

We ordered tots, got fries n tots, and THEN in the bottom of the container was onions! What the *ell? The burger was not that great. I'm not sure if I will go back.

Food was good, service was aub par. They brought the food out at different times, questioned our use of napkins, generally unfriendly. Won't return to this location

Double bacon smash burger was great, as well as the Brussels sprouts! There were a few groups eating in, and my order came in about 10 minutes. The only feedback I'd have is the overall cleanliness, the tables weren't very clean and the many reviews about the greasy slippery floor are unfortunately accurate. Get some degreaser and scrub that floor!

I will not be returning to Smashburger. The restaurant was covered in dust, grease, drink splatter, fingerprints, crumbs, and just plain grime. You could barely walk due to the floor being so greasy. The soda dispenser stuck when you tried to pour a drink. It's obvious the tabs aren't being soaked every night. The place in general needs a serious scrub down and deep clean. I was scared the food was being prepared in an equally unsanitary condition. I emailed the company in regards to the store conditions, before having to give a 1 star review, and no response. I guess they stopped caring about their stores or customers. Seriously disappointed. Used to love their burgers. Can any business afford to run this way when people are struggling and eating out is a luxury?