Domino's Pizza - Bexley

Orderd my pizza over the phone, Called back same number after an hour to find out where my order was, to be told by the manager “ there was no phone order I must have ordered it online” after several failed attempts of trying to get him to understand what I was saying I asked to speak to someone else! Thankfully the guy I originally ordered with came on the line and remembered me but after being put on hold and him going back and forth to his manager he said he had found it but it hadn’t gone through....ok so I’m a little disappointed but what happens now? He went back to the manager (11mins later) and come back with “you can have 50% off” ok so I asked how much it would be now knowing original price was £37.00 (so it should be £18.50) he said £27.50??? I asked him how is that 50% off he said because £37.00 was a deal? The manager wouldn’t agree to actually giving me 50% off so I told him how disappointed I was and to not bother, I put the phone down 2 mins later he called be back and asked did I want to go ahead with it I said “no” but now the manager said I could have it for £20 still £1.50 more than it should be! With a hungry family to feed it was now not just about the misplaced order, the hour I had waited or the £1.50 but was how completely frustrated and disgusted by the managers customer service I was..... Needless to say I didn’t accept the managers offer and would advise anyone to not waste their time using this branch!!!

I have never had a positive experience at this particular Domino's location. Every time I order from here, I end up waiting for over an hour and 45 minutes or receiving the wrong order. After reading other reviews, it is clear that I am not the only one facing these issues. This restaurant seriously needs to improve its performance.

I recently visited Domino's in Welling and received amazing service from my server, Divesh. He was extremely helpful and provided quick service. It was clear that he truly enjoyed his job.

They forgot my chicken strips, when i rang the lady said they will deliver them. Within 10 mins they had..

Rude staff I ordered a pizza for delivery Wrong pizza got delivered I called to complain and wouldn’t help so I took it to store and they laughed at me and told me it was correct. I WOULD NOT GO OUT OF MY WAY TO TAKE A CORRECT PIZZA BACK. RUDE IGNORANT STAFF NOT EVEN OFFERED A REFUND