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Bidrage med feedbackIncredibly fresh tasting and visually stunning food. The dishes were as substantial as they were delicious. The flavela lager was so good it made me buy a case as soon as I got home. Catered very well for both myself and my daughter who are both gluten free. Service: Dine in Meal type: Lunch Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5
What a great Mexican restaurant. Huge choice for Gluten free and anything that could have been contaminated was fully explained. Food was amazing and service was fantastic Meal type: Lunch Price per person: £90–100 Food: 5 Service: 5 Atmosphere: 5
I 'm going to have to 1 star tonight 's experience. Almost 2 hours after ordering our mains we gave up and walked out. This would have been OK if we had warning/apology/complementary drinks or chips. Our server was really quite rude and accused me of borderline bullying when I made a joke that we had forgotten what we had ordered earlier. If you have a problem getting the food ready, own it. An apology, a drink, information of what 's going on.. ANYTHING is better than getting annoyed at your customers politely asking what 's going on
Before I start, I want to say that the restaurant owner has reached out to us to apologize and make this right. This review is based on the events of the night. TLDR: Starters took an hour to arrive, and we gave up on further food after 90 minutes and left. Were told the order had not gone through the system, but the front of house staff didn’t notice we weren’t eating or clear the empty glasses from our table and ask if we wanted a second round. We watched other tables eat 3 courses (although we were not the only table who left unhappy). We were a table of 5 who booked in for a birthday dinner on a Saturday night. We had to leave a £10 per person deposit to hold the table, fair enough. The website also stated that we had to pre order our meals, which seems a little strange for a table of 5 (I could understand if we were twice as many). A phone call confirmed that we didn’t have to pre order, so the website could do with updating as this might put people off. We arrived a few minutes early, sat down and ordered some cocktails and then our food (starters and main course). After an hour we had finished our drinks, the empties hadn’t been cleared away and nobody asked if we wanted more. We then asked what had happened to our starters and suggested some chips and dip for the table while we waited. After checking we were told that our starters were being plated up and there was not point in getting chips (one of our party wasn’t having a starter and by then was getting pretty hungry). The starters were delicious when we finally got them. After flagging down a server for another round of drinks, we waited, watching other table arrive after us, and be served their meals. I was beginning to wonder if we had done something wrong when I saw someone from another table to go the kitchen hatch and collect their own food (they later also left the restaurant unhappy). When we did ask what the delay was, the staff were not helpful, or apologetic. We finally gave up on getting our food and left. During the evening the owner (also the chief) was in the kitchen working away. He seemed unaware of the issues going on in the front of house, and nobody apologised to us, or offered to put things right until we left (the owner did email us the next day and has been working with us to make amends).
Amazing service totally recommend Service: Dine in Meal type: Dinner Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Matcha Coconut Panna Cotta, Burrito, Ceviche, Steak Skewer, Paella Mixta, Paella De Mariscos, Paella La Safor, Marble Bread, Nachos