Starbucks - Bethel Park

This location is very busy, especially during the holiday season. Many people are either using the drive-thru or ordering through the mobile app and coming inside to pick up their drinks. The staff is working hard and are very friendly. I have a feeling that this may be the only Starbucks in this area of Bethel Park, but I could be mistaken. They offer a variety of tasty drinks. Overall, it's a good Starbucks location, unless you order something very unusual. They have a drive-thru and a small shared parking lot available.

This location is super busy but they quickly serve you. Everyone there is super nice. The drive up is long but somehow the line goes very quick. I have had big orders and they are always very helpful. I love the young guy with the brown sometimes red hair. He never gets frustrated with my difficult orders. I actually pass 2 locations on my way home to stop at this location because I love the energy at this location. I recently brought my two young daughters here and they spent extra time making a special drink for them as first timers. I think they are hooked. That's okay though because now I will have company on my Starbucks runs.

I used to come to this Starbucks all the time and I always had fantastic experiences here. Unfortunately after COVID they've been insanely busy and don't seem to care about making drinks that actually taste the way they're supposed to. My past 5 visits to this Starbucks included the following. 1. Waiting in drive thru for 30 minutes then received a venti hot vanilla latte that was only filled up 2/3 of the way 2. Waited 35 minutes in drive thru and received a watered down latte 3. Waited 30 minutes for a latte and then watched the barista fill the remaining space of my cup with water because it was only full 2/3 of the way (this explains why all my lattes have tasted watery from here recently 4. Received a warmed up pastry almost immediately after ordering, but then had to wait another 25 minutes for my drink. By this time my pastry was cold and again my drink was watered down. Also keep in mind they weren't allowing indoor seating bc COVID so I just had to wait 25min while my pastry got cold. 5. Waited 25 minutes for a watery latte once again 6. I will chose to support small businesses in the area instead of returning to this location again (Keep in mind these visits all happened at different points in the day, I don't consistently go at the same busy time. Starbucks has always been my go to, but recently it's been such a disappointment. I've always looked forward to my latte, but it's just been a complete waste of time and money as well as a major disappointment. There's nothing worse than paying $6 for a drink that takes 30 minutes to make and then ends up tasting like water or isn't filled up. I've never left a bad review for a company, but this Starbucks has consistently been a disappointment. If you're going to go to this location I'd recommend finding a local small business owner and giving them your business instead for better service and better coffee. If you're thinking Starbucks is fast and convenient which is why you'd chose it over a small business owner I can promise you this Starbucks location is both ridiculously slow and your drink won't even taste good. It's so silly thinking back to all the drinks I've ordered from here and then just dumped out because they tasted so gross. I've probably wasted about $35-$40 and 2hrs waiting in line at this location in the past 2 weeks if that helps put it in perspective. Please just don't waste your time or money here.

Starbucks is terrific! The drinks always look amazing! My favorite is the Chocolate Chip Frappuccino. Starbucks is so great!

I really like this location and hardly have issues. The parking is a little tight, but the drive thru is convenient, but it can be really busy sometimes. This is what I usually do because when I've done mobile orders here in the past they wouldn't get them. All the employees there are super nice and have a positive attitude. I will be back!