Mcdonald's - Belchertown

On 3/3/24 at 11PM I tried making an order through the mobile app. Google states hours are 5-12am, yet app says they close at 11pm. I called the store, and someone answered but when I asked if they were open they just hung up the phone. Cant help but think they just didnt want anymore customers before closing, not cool.

Very slow. Not enough help. Took 15 minutes for a McDouble.

Exceptional restaurant, maintaining high standards and providing fast, friendly, quality customer service that all fast-food and most restaurants alike could benefit from adapting. As a business owner, I look for the A 's of a business, starting with Atmosphere. Walking in the restaurant was very clean, smelled pleasant (not bleached and was bright and Appealing! My wife and I being first time customers to this McDonalds were greeted with an upbeat and welcoming Attitude without any pushy pressure to decide on what we wanted to order or being directed to the McD 's in store kiosk to place our order. Rarely a fan of fast food and unfamiliar with the breakfast menu options, my wife and I were unsure what meals and deals were available? Acknowledging my wife and I having difficulty figuring things out, our server Sabrina pleasantly offered us some helpful Advice and suggestions we could decide from.Sabrina was patient with us and very pleasant while ordering our meals. It was clear to us her Asst. Manager Tina(? expedited with experience, encouraging her crew and ensuring close Attention was given to each order (not just ours to ensure it would be prepared and severed promptly and exactly as ordered.With the restaurant being so clean and the Ambiance being bright and upbeat in the restaurant we chose to dine inside which is rare for us with a Fast Food place. Our meals were prepared and served perfectly as ordered and we enjoyed our hot and delicious breakfast in a restaurant that is a cut Above the rest! Looking at all the Accomplished A 's of this restaurant and it 's employees, they are deserving of the greatest A that says it all for any business and this McDonald 's in Belchertown, MA... Awesome!

I go here at 5am most days when they open for coffee, and the manager lady is very nice and always does my order well even though she most likely just got there. Thank you nice manager

Ware has about the best McDonald's in the area...Vegetarian options: Some items...Dietary restrictions: Ask staff...Parking: Plenty...Kid-friendliness: Wouldn't be a McDonald's...Wheelchair accessibility: Yes...