Cook Out - Beckley

Love this place. Always get a BBQ Sandwich, Onion Rings and Hush Puppies with a Shake. Everyplace is great and consistent.

Normally they never mess up our order, they're friendly their service is quick. However, the closing shift royally messed up my order today/night. First, they said they didn't have any okra, so I had to settle for different sides for my grilled chickentray. I don't know how many nuggets are supposed to come as a side, but they gave 3 I figured there would at least be 4-5 they tasted amazing. The other side unfortunately, a bacon wrap, was disgusting. The bacon was so burnt, there was no sauceof any sort until the last bite. No exaggeration, it was literally the last bite, the very end of the wrap with no bacon, beforeI got a taste of ranch. The chicken sandwich itself tasted wonderful, actually better than the last couple times I've had it it tasted overcooked, burnt dry before . Well, my boyfriend ordered a double burger tray with everything, exceptjalapenos.. they even asked to confirm that he wanted cheese bacon on it, which he did.. chicken quesadillas as both ofhis sides. Well, they didn't put a crumb of bacon on his burger..no onion.. no pickles.. no condiments Iike ketchup, mustard,mayo.. literally the only things on the burger was lettuce, tomato cheese.. They didn't give him ANY sides whatsoever!! Wedidn't realize till we were home, they were already closed by that time. I'm extremely disappointed, but hopefully they dobetter next time. This is currently my favorite fast food place, so I really hope they don't start slacking messing up likeMcDonald's /or Wendy's.

The food was great! The staff very polite and courteous. I will definitely be back!

First time trying out Cook Out. Chicken fingers were juicy and tender. Sandwiches were excellent and a huge variety of shakes. Better than most fast food that I've had to date. A great vacation find.

My son and I, have been working the Beckley area for several months. We have tried numerous restaurants and on the most part, have enjoyed all of them. We wanted something different and Cookout is different! The food was good and the drinks wereplentiful. I was disappointed in that, the order taker, didn't ask what I wanted on my sandwich, such as toppings. It wasplain, but I ate it, without complaining.