Five Guys - Bayside

I wanted to buy and shake a cheeseburger today. Unfortunately my gift card didn't work even though I called it and there was still a balance about it. The cashier and a woman who seemed to be a manager tried all the different ways to have the card work as a payment. In the end they gave me my food on the house after waiting. I appreciated her thoughtful solution. The place was clean and the burger and shake tasted great!

The food was good, but we waited 25 minutes for our food. One of the waiters was very rude to my friend when he went to get a free refill. Not worth your time if you can get better, and faster food.

I was despised and laughed by the whole crew of the employees because I was new to five guys and I asked them about a chicken sandwich and they disregarded me, I felt really embarrassing, so I went without my order and when I was on the way, they began to curse and swear on me and my friends

Beautiful, friendly staff and large, high ceilings. The burgers and fries were super fresh and delicious as always. The soda fountain has caffeine free coke, so it was nice. They tend to apply their press a little bit more, but the food says everything. Another 5guy's business had a very rude worker, but this place is all smiles.

Had a cashier named Timothy with an awful attitude from beginning to end. First he was chatting with a friend while I was waiting at the register to order. When he actually did come over to take my order, he didn 't so much as greet me, he just stood there until I started talking first. He rang up my order wrong- twice- and when I corrected him he audibly sighed at me. (He rang it up wrong a third time too- I asked for a burger meal, but he rang up the burger, fries, and drink separately. By then I just couldn 't be bothered to correct him anymore. Never even said so much as a have a nice day when I completed my order, and it 's not as though the restaurant was busy, either. There was no line, it was the middle of the afternoon, and it was almost empty inside. I tried to be polite. I work in retail and understand it can be tough, but Timothy 's attitude was just unacceptable and unwarranted. I spent nearly $40 here and doubt I 'll ever come back. I don 't expect the cashier to be my friend, but I do expect them to at least pretend to be polite. There are plenty of other restaurants in the area (and even other Five Guys locations that won 't treat you like a nuisance for placing an order.