Burgerville - Battle Ground

Ive eaten here quite a few times and never had a bad experience… until a few days ago… my meal contained sprite and it was the GROSSEST SPRITE EVER. it tasted horrific, the thought of it is keeping me up. DONT DRINK THE SPRITE!!!!!!! besides that it’s good tho

I don't appreciate being asked to tip fast food before I even know if you got my order correct. Don't give me my milkshake while I wait another 10 minutes for food. The milkshake was delicious though.

I can’t even begin to explain how frustrating it is for those of us who grew up eating Burgerville as kids and to see how downhill they have gone. I have ordered their fresh fruit milkshakes now multiple times and I have gotten mint chocolate in them. They are not cleaning the milkshake thing and just making the next shake. For the price you pay you might as well go to a sit down restaurant. Not to mention you have to pay for your sauces if you want anything other than ketchup. Now they ask for tips every time you go through the drive through. It’s really annoying because people feel obligated. You get tipped for doing a service or waiting on people not making their food in the drive through. Not to mention they are always out of everything. How do you run out of whipped cream for the milkshakes? Not sure but it’s been out for over a couple weeks. Go to Walmart 4 minutes away and get a substitute. Better yet have you ever heard of getting heavy cream and whipping it? It makes whipped cream. It takes 4 minutes. Everyone save your money and go drive down to stacked on the waterfront. Get a delicious burger and shake and walk along the River. For the price you spend you might as well get good service, great food, and wonderful ambiance.

We normally don't go there because of bad past experiences, but today we decided to give it a try again! The customer service was exceptional and the food was great. We sat close to the front counter and the way the staff interacted with customers and also fellow employees was wonderful. Everyone was friendly and working well together it made the atmosphere warm and welcoming thank you! We will be back!

I usually have an excellent experience with this Burgerville. They are good at getting everything right and having good customer service. Unfortunately, yesterday was not the case, I ordered a Walla Walla burger and didn't get the sauce on the burger and they didn't even give us another burger we ordered. We would of went back and tried to get it fixed but it was a hot day and already waited a while to get our order.