Tilbagemelding
Bidrage med feedbackHave ordered from the 'Royal Vegan ' menu on Deliveroo a few times before and has always been fine. Mock chicken is good and flavours nice. Ordered the vegan Satay Skewers which I have had before and have always been fine. After a few bites I realised it was REAL CHICKEN. Have been vegan for a while and just devastated that it has been ruined by incompetence. If ordering from a fully vegan menu you think that is the last mistake they could make. Zero ability to communicate as there is no number to contact and what is the point as I have already consumed it. If you are vegan and thinking of ordering from here, don 't bother.
I am extremely upset. My husband and I are both vegetarian, and our delivery was extremely late. I couldn't even contact the restaurant to check on our order because their phone number was invalid, they didn't have an email, and there was no tracking option for our online order. When our order finally arrived, the Sea Spiced Aubergine dish that was labeled as vegetarian on the menu actually had minced pork in it, which I didn't realize until after I had already taken a few bites. I wish I had checked TripAdvisor before placing my order.
The food at this restaurant was terrible. The chicken satay was tough and very dry, but the sauce served with it was good. The chips seemed old and had a strange aftertaste. The egg fried rice was mediocre and had no egg in it. The ribs were dry and lacking in meat. The barbecue sauce was flavorless and too oily. The delivery was fast and efficient, but the food was disappointing and not worth the money. Overall, a disappointing experience.
I would give this restaurant zero stars if possible. I waited 1.5 hours with no communication, only to have my order cancelled. The phone number provided on Uber Eats and their website was incorrect. The restaurant may look nice, but it seems like a budget version of a Chinese restaurant. I recommend not ordering from here if you actually want to receive your food. I will be ordering from Golden Dragon instead. I would not recommend this place to anyone. 0/5 stars.
Ordered on UberEasts, 2 hours of no food and terrible/non-existent customer service. Do not order from here.