Chipotle Mexican Grill - Batavia

This is the first time I've ordered from the location. My daughter ordered a burrito, and I ordered a bowl. My daughter had to spit out her first bite because she had a clump of salt in her mouth. Upon eating my burrito, I noticed my rice was extremely salty. Never had that happen at any other location. And to make matters worse, I asked for a side of vinegarette. They charged me $1.60 what's pictured.

Everytime I go to Chipotle, I am always greeted with a warm friendly smile. customer service is always a 10 out of 10. It's never dirty in there. A really great team of people working there. thank youFor making it a great experience.

Very disappointed and frustratedTried to get food from here on February 22, 2024 at 9:25pm but when I tried to go in the doors were already locked and they told me that they weren’t serving anymore customers because they were closing early when they clearly don’t close until 10pm. They were still serving customers when I went to go try to order. No restaurant should be closing an hour or 30 minutes before close if they clearly have it posted that they are open till 10pm. Who ever the manager on duty was shouldn’t be trying to close early when that is how you lose customers and business profits.

Great customer service, very nice workers and we got our food in a very timely fashion. We were even given an extra bag of chips.

Big turn around , awesome service , friendly staff , food slaps ?Wheelchair accessibility: Outstanding