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Tilbagemelding
Bidrage med feedbackAs a restaurant owner, I hate to leave reviews of other restaurants, especially considering what we have just been through and what we are fighting daily. My wife and I went here for lunch and unfortunately we can't say if the food was good or bad. We arrived to find Server Hostess on the phone behind the bar. After my wife stood at the front door, my wife sat down. We both waited for the server and after a time we left. When we approached the door, she ended her conversation so that it could not have been so important. My advice for the owners is that after closing to internal food for so long we should welcome cartridges, not lose cartridges because a server is too busy on the phone.
We have visited Tara on numerous special occasions, both with our loved ones and with friends. We are always greeted warmly and delight in the delicious food. We often leave with leftovers, which make for a delightful lunch or light dinner the following day.
There were 4 of us and interested in trying a number of different dishes, so we ordered the $120 combo meal we were insured was enough for 4 hungry women it was. It included a nice selection of Curries nnd the heat was... as desired. The service was bad dishes were not explained, water glasses were not refilled and cutlery was not provided without request. The sampler contained 2 of the items and 2 bowls of soup were brought to the table why??? After the meal we were not offered coffee tea and a small bowl with 2 Golub Jaman was delivered with a 2 pieces coconut cake. When we asked about cutlery, we got 4 knives if we needed 1 knife and 4 spoons.
Delicious peas Palo, Samosa, Butter Chicken, Beef Vindaloo, Veg Curry all ingenious. We have been eating here for many years.
I haven't even tried their food yet. I placed an order at 4:23 pm for it to be delivered at 6pm June 4, 2021. The website used to place the order, provided the option to pay by credit card at the door, and asked if...I wanted to provide a tip. I selected to pay at door, and included a tip. The website showed that delivery was $5.00. Once the order was placed, the restaurant called and wanted to be paid by credit card over the phone as they did not accept credit card payment at the door. The order finally arrived at 6:30 pm. The delivery driver said he had tried to deliver once previously, but the restaurant had provided the wrong address which resulted in the delay. I confirmed with the delivery receipt that the restaurant had recorded the wrong address. He then told me that the receipt did not include the tip. So I had to add a tip to the bill. I understand as the delivery person they are only the middle man in this situation, I don't not blame this person at all. The responsibility is that of the restaurant. When we opened the order we realized we hadn't received an item we ordered. I figured this was an honest mistake and went to compare the online receipt with the delivered receipt. The math did not add up and they had charged us for the item. They also charged us $8.00 for delivery and not $5.00 as stated on the website. I called and explained what happened and the individual on the phone wanted to argue. He continued to repeat that we were not charged, that the item was not included in the cost, and we received everything we had paid for. He then tried to offer us free dessert for our next order. I said that I would prefer to just receive the missing item instead. He would not stop arguing that we were not charged, and insisted we would have a free dessert on our next order. This was honestly overall abysmal customer service. Do not order from this restaurant's website, they had the incorrect payment option, the incorrect delivery fee, and didn't add the tip I agreed to pay. I will not order from this restaurant again.