Barnard Inn Restaurant

A SERVICE CHARGE WAS ADDED TO THE BILL WITHOUT PRIOR INFORMED CONSENT AND AUTHORIZATION. IE A REPLACEMENT FOR TIP. THIS IS CRASS AND UNCONSCIONABLE. Service: Dine in Meal type: Dinner Price per person: $50–100 Food: 1 Service: 1 Atmosphere: 1

We have had many great meals and memories here over the years. The seafood curry was one of the best. The cocktails are great and the service is friendly. Food: 5 Service: 4 Atmosphere: 5

We 've owned a vacation/ rental house in VT since 2019 and we were excited to finally check out the Barnard Inn for dinner last night, Wednesday, July 26th for the Burger night. Unfortunately our experience was not a good one and we will not be returning. The hostess greeted my family of 4 (2 kids, 2 adults) and asked if we wanted to sit inside or outside, the inside is very cute and it was getting cool out so we opted for in. She kindly told us it would be a few minutes so we sat and waited. Several minutes went by and a different woman who was handling both the bar and some of the tables came over asking us how many in our party and if we wanted inside or outside. I told her inside and pointed to an empty table that simply needed to be cleaned off and asked her if we could sit there. Her response was, and I quote, Absolutely, just give us a few minutes to clean it off. The hostess cleaned it, poured four glasses of water, grabbed menus and set us at the table. Within 2 minutes of being seated at the table, the woman who was handling the bar came back over and said to us while pointing to the hostess, I 'm so sorry, she made a mistake, you can 't sit here, it 's my only large table, you 'll have to wait for a smaller table. Thanks for understanding. So not only we were being asked to move, but she was blaming a mistake on the hostess when she specifically told us we could have the table that I asked for I heard it, my husband heard it and our 9yr old heard it. I was immediately put off because mistake or not, you do not sit a party of 4 that includes 2 kids or any party for that matter, and then ask them to get up and go back to the waiting area. If Toziers was open on a Wednesday we would have left and gone there, but we were all starving and at this point it was 730pm. We finally got sat, it took at least 10 minutes for a waitress to come over and instead of a friendly greeting she said, What do you guys want? No one came over to ask how our food was once we got it and the only staff who was friendly and apologetic for the seating situation was the hostess. To boot the burgers were mediocre at best, (Toziers and The Worthy Burger are far better), and a 20% tip was automatically included to the bill when 15% wasn 't even deserved. And to top it all off, the table that we were asked to get up from remained empty the entire time we were there, and I made sure to snap a picture of its emptiness before we walked out. I did make a point to let the hostess know that we all knew the situation wasn 't her fault and that the owner needed to learn a thing or two about customer service. Needless to say we will not be returning and we will not be including the Barnard Inn on our suggested listed of restaurants to our Airbnb guests. Meanwhile, I went through the latest reviews and it 's VERY apparent the owner, who I learned was the woman tending the bar can 't take responsibility for their poor service and actions or handle constructive criticism because every response on the negative reviews is rude and ignorant. Instead of jumping down everyone 's throat who was disappointed with your lack of food, service etc, you should be apologizing for not adequately providing what people came to your restaurant for and figuring out how to rectify it and turn them into happy customers who want to come back. There are so many amazing restaurants in VT with fantastic food and service, but this is not one of them. Lastly, as someone who owns and runs a successful business back in MA, I would never have the audacity to treat any paying customer or client the way we were treated the Barnard in last night. This place couldn 't be further from my vibe. Do better, be better.

Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Pan Roasted Swordfish

Dined in the lounge. Service was so so at best. Portions small for the money, even in these times. Update: So 4 months later the owner replies with a lecture.