Iron Grill - Barangaroo

I have tried so many times to give these guys a go, but the service here is absolutely terrible. It 's as if the owner has gone out of his way to hire the rudest, crankiest staff, that make you feel like it is a privilege for them to take my order. Today was the last time I normally avoid this place but when I walked past today I noticed they had smoked salmon on brioche. I thought, why not, so I go order it, greeted by a rude staff member (as per usual), but what transpired in front of me I cannot believe. While my brioche was on the sandwich press, there was a mistake with someone 's order of 6 coffees, which the angry bald man was trying to figure out with the customer. While he was remaking them, the rude girl came back, and she argued with the customer about the order being wrong, blamed it on being hard to hear through the window and upset the customer. The angry bald man then proceeded to have a go at the rude girl in front of 10 customers, telling her stuff ups like this can 't happen, there are stuff ups every day, and if it continues he will swap her out. Yes there was a stuff up, but it is unacceptable to argue with the customer about it and then proceed to argue in front of the customers? The whole while this is happening, my salmon brioche is slowly being murdered on the sandwich press! I nearly walked away 3 times, forfeiting my $6. It was handed to me and its currently sitting on my desk, I 'm afraid to see how it has faired. Avoid this place, there are a number of other places in Barangaroo that have good food and friendly staff.

Staff working in this venue obviously don’t understand the concept of good customer service. There is no sense of urgency and none of them seem to know what a smile is. Food comes out at alll different ends of the counter but no one tells you about this upon ordering therefore food just gets left sitting there. Ingredients that were promised on menu items were left out of food creating a flavourless breakfast. When approached staff about this there was not offer to make a new one they just dumped the cold ingredients on top of what was supposed to be a hot breakfast. I understand if this is how you want to continue to run your outlet but you won’t survive long when there are so many other well operated venues around you.

Very underwhelming. Ordered the steak burger and chips. The chips were way too salty and the burger was bland. So many other better options around. Even though the food is cheap, it’s not worth it.

Got the Iron Grill burger last week. For $10, it was well well well worth the price. The burger has 2 huge patties, and for $10, you cant go wrong! Oh, and it tasted pretty **** good too! Highly recommended....

Best burgers and chips, at best price in city or even Sydney for that matter. Get the iron grill burger with egg and bacon... It's awesome. But like those kiddie burgers at burger project.