Sonic Drive-in - Bald Knob

I have a love hate relationship with this place. Sometimes the burgers are fresh and hot. Sometimes I can tell they've been overcooked. Sometimes my fries are full, other times they're only half full. All of the time they get the order right, but on a big order I was shorted a milkshake. It's not so bad I won't go here, always just random understandable mistakes.

I’m only out this way about twice a year. Every time we stop at this sonic location, we experience the best costumer service we have ever had at any sonic drive in. A rating. It’s amazing how much the people care about customer service here. I’m not a big fan of sonic drive in’s because of several reasons. At any other sonic location, we experience long wait, poor quality food, terrible attitudes, and always leave with regret that we even stopped there. THIS SONIC is the polar opposite. I would even say this sonic can be compared to Chick-fil-A’s level of customer service. Here’s how it went down. It started with a large order. I was ordering for 7 people. I had a long text message of what all to order. I pulled into this Sonic, parked, and pressed the talk button. A very polite person answered the button call, and thanked me for choosing That Sonic. I quickly pointed out that I had a large order, and that I’m reading from a list of what to go. She said, ok that’s fine, I’ll go slow to make sure they get my entire order. Cool, off to a good start. I proceeded to slowly give my order, and paused after I said each item. She would repeat each item to ensure accuracy, and patiently listened for my next item. I stumbled with wording, while trying to read from my text message list (without my reading glasses, that was rough). Still, she patiently listened to me and helped whenever I had a question. After all said and done, I had order $62 in food (ouch). She still was very patient and still pleasant to deal with. After I announced I finally was finished, she said ok, let me read all this back to you to make sure we got your entire order correct. I was nervous. At most other fast food restaurants, when they goto repeating my order; it’s a scrambled mess. It’s hard to know if they have my order correct when it’s all jumbled together. Not this time!!! The order on the screen was in the exact order in which I gave it to her. She slowly read over my entire order in the exact order I gave it to her. Thank goodness!!! It made it so easy to match what my list was to the list they received. It was a perfect match. Awesome!!! She said thank you, and sated they start cooking my food. It wasn’t too long before two people were asked out to my car holding a lot of food. It was the girl that took my order and someone to help her carry it. She says “I like to repeat your order in the way ai had ordered and to hand me the food as she does so, Cool. She did perfect, everything was just right, fresh and hot After the last food was handed to me, I just had to give a tip (Which I normally don’t do at fast food restaurants). She said thanks, thanks for stopping there, and to have a good day. We left with everything we ordered, feeling satisfied from a great experience. I would recommend to anyone to stop and eat there

Good food good service prices and great people and location

Always have fast, friendly service and excellent food here.

We had a large order in the middle of the weekend lunch rush and they got it out asap and accurate. Super friendly