Mother Indian Takeway - Babergh

WARNING: AVOID AT ALL COSTS!! Our average monthly spend at this restaurant is around £120. We placed an order last night at approximately 6.30pm and did not receive our delivery until around 9pm. When we called after waiting 1.5 hours, the person on the phone apologized and then abruptly hung up! When the delivery finally arrived, a main dish and sauce were missing. We had to wait an additional 20 minutes for them to rectify the mistake, but the other main course, a naan, was cold upon arrival. We lodged a complaint, but zero compensation was offered, not even as a goodwill gesture. This unacceptable service has resulted in us no longer spending £120 a month at this establishment. The experience was absolutely dreadful and extremely disappointing!

I had a fantastic experience at this restaurant! The food is absolutely delicious and the service is top-notch. The woman I spoke to on the phone while placing my order was extremely polite and kind. I highly recommend ordering from here!

I have ordered takeout from this restaurant multiple times because of the wide variety of curries they offer and the reasonable prices (especially when ordering directly from their website, not through Just Eat). During lockdown in 2021, the food was a bit greasy and watery, the vegetarian dishes were mostly potatoes with little variation, and the delivery was very slow. However, in 2022, I continue to order online and the food arrives promptly, hot, and typically within an hour, which is a reasonable wait time considering the 10-15 minute travel time. The quality of the food has greatly improved. I have yet to try a curry that I didn't like, but I highly recommend the saag aloo, passanda, and garlic bhuna dishes.

Lovely food and very good customer service never been disappointed would 100% recommend such polite staff on the phone

This place is a disgrace!!! We ordered before 7 o’clock and still no food at 10.15 despite multiple calls telling us it’s coming can’t seem to use simple postcode don’t use