Reserver
Tilbagemelding
Bidrage med feedbackI visited the Five Bells for a drink and found the place to be warm and cozy. I sat at a table by the fireplace, where the manager made sure the fire stayed lit. I would definitely recommend the Five Bells to friends and family, as the atmosphere is lovely and the staff is friendly.
The service was good when we arrived, for seated earlier than the 2pm booking and advised that there may be a wait as there was a table of 10 due at 1pm. Lady came and took our food order. All food came in dribs and drabs. Nobody ate together, the two children waited until last for 2 pizzas which we had to go to the bar and ask for. The roast beef was like boot leather. Carrots were raw and the potatoes were raw. We asked for pork crackling, which didn’t come. 2 extra Yorkshire puddings, which didn’t come. My son’s chips with his pizza were so hard my husband asked for another portion. After placing our order nobody came to the table to ask for more drinks or water, we had to go to the bar. Service was shocking. I asked for my roast to be removed and the Yorkshire’s and the pork crackling and for the service to be removed. Shocking experience and wouldn’t come back here!!
My family and I had an absolutely terrible experience at this restaurant for a birthday celebration. It took 45 minutes for our drinks to arrive, and our roast dinners took a whopping 90 minutes. All four plates had cold vegetables and gravy, and some were missing key components like Yorkshire pudding and parsnips. When we complained, we were only given the options of leaving or eating as is, with no offer to reheat or provide a different meal. Despite the reserved area not being overly busy, it was clear that there were issues in the kitchen and with the service as customers were having to go to the bar to order their food. While we have enjoyed good meals here in the past, we will not be returning after this experience.
Good atmosphere, comfortable and cosy. Team although busy were polite and friendly. Will visit again.
This charming and cozy pub has a welcoming staff and a good atmosphere. We stopped by on our way home and will definitely return for a meal next time, as we saw many delicious dishes being served.