The Coffee Club Café Bundaberg Sugarland

Was a great place to catch up with friends for breakfast.Food: 4/5 Service: 4/5 Atmosphere: 4/5 …More

So, what to say here...Very disappointing to say the least, my scrambled eggs seemed like they were made from a powered mix, it came out dry and like a dish sponge on bread and beacon was cooked on one side dripping in oil.My wifes so called pancakes were piklets out of a packet kinda heated in a microwave but still cold, frozen mixed berries bearly defrosted with a small dish of home brand ice cream.Pathetic to say the least.Now for the coffee... asked for 2 Latte's, we didn't get latter's we got 2 flat whites with some foam on top again pathetic efforts.We will not be going back here unless standards change.

The older women at the counter could benefit from some additional training in customer service skills. My sandwich filling fell out, and overall, I was not impressed. I won't be returning.

If I could give a rating of zero, I would. The service was terrible; we waited 40 minutes for food that was of very low quality and barely edible. To make matters worse, one of our orders was completely wrong. When we informed the staff that the food was burnt and inedible, and that we wouldn't be returning, the response was simply, "okay." After we voiced our concerns to another staff member, she called us rude, despite us being polite and just seeking acknowledgment for the long wait—especially considering one of us was pregnant and hungry. This is far from acceptable customer service. Overall, it was a truly disappointing experience.

I had an awful experience at this restaurant. The staff was extremely rude to customers. I will not be returning, and I hope you take this feedback seriously.