Chuy's - Austin

This is a fantastic spot to relax after work and enjoy some chips and cheese with friends. Our server, Danyell, was funny and provided top-notch service. We will definitely be coming back.

Unfortunately, the restaurant did not have Charro beans. When I asked the server about it, he informed me that they hadn't had them since Covid. I found it strange that all of their competitors offer this dish. It is unacceptable for a Tex Mex restaurant to not have Charro beans on the menu.

Chuy's has been my favorite Tex-Mex restaurant since childhood, and I love this location.

Chuy's has always been a top choice for fun Tex-Mex dining for us since they first opened. However, since reopening for dine-in during the pandemic, we have noticed a decline in the overall dining experience. The menu has been significantly reduced, with the elimination of charro beans and our favorite table salsa. Additionally, simple things like missing salt shakers on the table and providing packets of salt on request have made us less eager to return. The challenges of labor shortages and reduced traffic due to the pandemic are surely difficult, but these choices have affected our satisfaction. During our recent lunch visit, the music was uncomfortably loud. We still dine at Chuy's, but less frequently, and we miss the old Chuy's experience.

I dined at this restaurant for the first time and had an exceptional experience. Our waiter, Marcella, went above and beyond to make our visit memorable. She provided excellent recommendations, was incredibly patient, and showcased remarkable customer service. Even the manager acknowledged our first visit, and gave us a coupon for our next dine-in. I highly recommend this restaurant to anyone seeking delicious food and outstanding service. I'm eagerly looking forward to my next visit! 10/10