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Tilbagemelding
Bidrage med feedbackI've been enjoying Carpe Vino for many years. Consistently good food. I am a member of the wine club and look forward to great selections. Last night had the unfornutate experience with service. The waiter ignored my table while he sued service and went in long conversations with table next to me. Had to ask the hostess to wait for the soup after at least 15-20 minutes. She was attentive and replaced another waiter, Alian, who did a great job with humor and great service. My point - we all deserve the same service, no matter how our wine order (they ordered expensive bottle and I just a glass. 1/3/19-I was contacted by the co-owner and sent a message. I would like to express my appreciation for his attention to my experience and also highlight the appropriate and excellent service of Alain and Patti. These individuals have shown how bad experience can be addressed and made more positive. Also want to add that food is always superior.
Excellent, locally sourced and excellently prepared cuisine, and great, friendly knowledgeable service, with a 5 star wine list, even by the glass, which is a rarity even in the best restaurants in the area. My only complaint is if something doesn't seem as described on the menu, there is no trust that something may have gone wrong in the kitchen and this leaves the customer feeling unheard and untrusted. Fortunately, these issues are minor, and the food is still superb, but you get the sense the chef is arrogant and not willing to possibly be wrong...my guess is he will never get a Michelin star with this attitude...plus, we we are long term wine club members and that doesn't seem to matter which tells you even more about the way things are run there. With all that said, all we hope is that this honest review opens someone's eyes and tries to correct what is otherwise the best restaurants and wine bar/club in the area!
Gorgeous little wine bar and eatery nestled in the quaint town of Auburn from the moment that you walk in with the exposed brick walls and the industrial look you know you found the place that will fulfill both your appetite and your cravings for some fine wine. Our server was extremely well-versed on his wine and the menu. I would have preferred not to have had to have a sales pitch regarding their wine club but it was short and concise and no pressure so I can overlook that based on the quality of the food and service
We enjoyed our visit. A planned birthday celebration. We partook in a bottle of Italian wine, 3 appetizers, olives, cheeses, and lamb, along with our main meals of Pasta and a very tender steak. Staff were personable and the Birthday was perfect. We will return.
Fantastic experience and food. Service was awesome. First time for us. 5 stars.