Vapiano Pasta Pizza - Aubervilliers

Super service with Queen, listen to the customer Franchment at the top

Pizza too cooked!! The smell of the restaurant is really problematic!! We were able to see dead mice

I still don't understand how they have so many stars. An order that puts 55min to arrive with a deplorable service. They are understaffed and their feeling is waiting, probably to make a maximum profit. After 45 minutes we wanted to leave but we couldn't because we had to pay in advance. We were three and the three dishes arrived with 15min each, clearly not top. The dishes and desserts are very good but the staff and the service spoil all. As long as they don't hire any more staff this restaurant is not worth it and will remain at 1 wing for me.

I'd never get my feet back. Staff are clearly understaffed to meet the demand. We were 5, the dishes arrived in 3 services: 20 min for the first 2 pizzas, 50 min for my Greek salad (and again, only because I went to get it myself, she waited on the counter since I don’t know how long, 55 min for the last 2 pizzas.... I ordered a salad without sauce with mushroom supplement, I recovered it without mushrooms (so I paid for nothing... and drowned under a ton of sauce. When at the coke and bread asked for in addition, I had to get up twice to claim them and go get them myself at the counter while the orders were to be delivered to the table. Around me, many people eating on the spot or taking to go complained that they were not served and the pounders were waiting for their orders. We feel that we are on a logic of decreasing the numbers to generate more cash. Well, you won't have mine anymore. And good continuation! But it may not last long with this philosophy The customer is here to pay and wait in vain.

The dishes are OK but you really shouldn't be in a hurry. An hour and a half to have a dish of pasta... The first time I went there I thought there was a problem, it could happen, but I repeated the experiment three or four times. And since we pay in advance we can't even leave! If you eat several dishes can arrive with 45 minutes away. You have to take a half rtt to take the lunch to go piano in big