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Tilbagemelding
Bidrage med feedbackFood and service were excellent. We went for lunch and the portions were huge. Two main dishes with rice and soup, two appetizers, and two cokes all for less than $50. Recommended.Dietary restrictions: We dont eat pork and there were lots of options for us
Upon eating lunch with my friend there were several red flags upon our experience. When we seat down we were immediately given water that looked like it had been out not freshly prepared the water had ice that seemed to be melting already, secondly while finishing up my entree I ordered white rice and the ginger chicken. After I ate most of my food I noticed black specks in my rice, I added soy sauce to my rice in the beginning but thought it was strange that the specks were black so I picked out the specks from the little rice I had left and put it on the white napkin provided sure enough it was a bug(maybe a net which was humongous) but the sad part is I picked out 3 of these bugs from my small portion of rice left. This was absolutely disgusting I immediately ask for the waiter and her response was it’s the summertime. I asked for the manger only to find out there is no manger. I actually did not take any pictures which I hate but please be aware of the cleanliness and preparation of food for this restaurant. I truly had a horrible experience not to comment on the employees attitude and unprofessional careless response.
We really enjoy this place.The atmosphere is nice and the severs are good but after Covid the service has gone down. The food is really good I love the Mango Sticky RiceWe definitely recommend this place!
I just had an incredibly disappointing experience with Top Spice, and I feel compelled to share my dissatisfaction with their abysmal customer service. From the dry, flavorless pork to the complete lack of effort in rectifying their mistake, it was an evening of frustration and disappointment.Firstly, the pork dish I ordered was beyond disappointing. It was so dry and tasteless that I could hardly distinguish it from chicken. The lack of flavor was truly disheartening, leaving me questioning the quality of their ingredients and the competence of their kitchen staff.Hoping to find a solution and some form of compensation for the unpleasant food take-out experience, I decided to reach out to Top Spice via phone. Unfortunately, my interaction with their representative only added to my frustration. The person on the phone displayed zero willingness to go out of their way to make up for the error. Their dismissive attitude and lack of empathy were deeply off-putting.What bothered me even more was the fact that there was not even an attempt made to help fix the issue this very night. I understand that mistakes happen, but a reputable establishment should be proactive in finding a resolution to ensure customer satisfaction. It was disheartening to encounter such indifference and a complete lack of effort on their part.As a customer, I believe that it is not only fair but essential for businesses to take responsibility for their mistakes and make sincere efforts to rectify them. Sadly, Top Spice failed miserably in this regard. Their customer service left a sour taste in my mouth, overshadowing any redeeming qualities they may have had.I highly discourage anyone from dining at Top Spice, especially if you value good customer service and quality food. The dry and tasteless pork coupled with the lack of effort to address the issue has left me deeply disappointed. There are plenty of other establishments in the area that offer better food and genuinely care about their customers' satisfaction.In conclusion, Top Spice's poor customer service and the lack of effort to rectify their mistakes make it a place I cannot recommend. Save yourself the disappointment and frustration by choosing an alternative dining option that values its customers' experiences and strives for excellence.
Nice staff and good food. The spicy Flat Noodle can be made plant based. Make sure order food with out egg and fish sauce to make it veganized.