Papi's Cuban Caribbean Grill - Atlanta

Food was generally delicious, especially the beef. Maduros overcooked and not as caramelized/sweet as preferred. Server delivered coffee spilled all over plate. Tostones and green sauce amazing. Very kind service and beautiful decor. Art all over the walls. Drink menu not updated to reflect new pricing but server disclosed that. Busy place with 20 minute wait.

We 've loved Papis for years, but we 've been relegated to take out during the pandemic. I stopped ordering through take out services (e.g. Doordash) because they always seemed to forget part of my order (particularly drinks) when I ordered from that particular restaurant, and I 'd have to spend 30 minutes on the phone with the company trying the get a credit. When I realized the Krog Street location was now open, we were thrilled so I placed an online order last night. I wassurprised to get a text and email pretty quickly confirming that my order was ready for pickup, but we decided to head over anyway. When we got there my husband said the front desk person first said he didn 't have an order under my name,then told him it would be ready in 2 minutes (again, we received confirmation that it was ready BEFORE we left home). 10 minutes later, he got our food. The biggest shock though was opening the entree containers. They smashed all thefoods together (rice, beans, meat, maduros, sauce, what appears to be pico de gallo) so it looked like an absolute mess (please see pics). I didn 't even want a sauce, but the online service forces you to pick one. I 've never in my life seena restaurant mix a side sauce into your food (and not serve it on the side). Our kids wouldn 't eat any of it (for obvious reasons). I was absolutely shocked they would serve food this way. I 've ordered takeout from Papis MANY times. Entreesare always served in the multi section type containers so each item is separate. Beans are always served in a separate container with their natural juice. I 've never seen anything like this it 's not an appetizing presentation to say theleast so beware if you order from the new KSM location. I suspect it 's only happening there and hopefully they will correct these issues as the food is usually quite good. I will continue to support them on the rate occasion when I can trekto Ponce/Myrtle in person, but the KSM location has some serious issues.

Service is friendly and great location. Parking can be tough but we got Lucky and found a spot right away. Food is ok at best. My Vaca frita was a over condimented. The Platano Maduro was not fried all the way through. Yellow rice was just ok. My wife's Lechón asado was more of a stew. We ordered tostones and didn't get them, so it dropped this experience to 2 stars.

This was my first time at this establishment. We ordered an empanada tray. That was delicious! The jerk chicken sandwich was really good! I rate it 4 stars because it took me almost one hour to find parking! Overall, I would definitely visit again, however, I?ll probably catch an Uber next time! ????

Papi's served my favorite Cuban sandwich in town when I first moved to Atlanta a few years ago. Since moving back, my wife and I have tried a wider variety...