Athlone Springs

This has to be one of the most over priced restaurants I’ve ever went to and the service is awful bar Lucy I think her name was, the only one who seemed to know what she was doing , another little fella clearly never worked as a waiter before and just left to his own devices I genuinely felt sorry for him as it’s clear he hasn’t received proper training , there was what looked like to be a supervisor doing nothing just roaming around, not one person came near us to ask us how our food was even when paying the bill , the chips were priced 3.95 for about 10 chips a handful) and we paid 14.95 for a tiny portion of chicken wings everything was pricy and tiny portions, the pornstar martini was literally juice , it took someone nearly 20 mins to bring us a car machine , we then also had breakfast here which was included in the hotel which was awful tasted like they were cooked hours ago then reheated a tiny bit as it wasn’t hot at all , no juice or anything offered , no toast included just an awful experience with this hotel based on the food . I defintely won’t be coming back

We went to the athlone springs hotel on our way home. Our mains were taken by the manager, she never commented or asked how our meals was as they both were not eaten. When I complained to her she said she noticed that they were untouched. I explained how my husband did not get what he ordered nor did our drinks arrive. Even though we told two different staff we haven’t got our drinks. When the coffee arrived it was weak and cold. It was just a terrible experience and worst of all I still had to pay for the mains that were not consumed.

Hi, Stayed her with extended family last weekend for 1 night and had a meal. The hotel was nice and clean the facilities where fine and while all the staff where extremely welcoming and helpful the service was shocking. I could not fault the staff members we dealt with however they all seemed to be very junior with no one in a senior position there to give them any sort of guidance/instruction , at one stage there where 6 people behind the bar yet we still waited 15 minutes for our order. The food was great but again we got a bottle of wine left on the table unopened.

Purchased the brunch box yesterday. Receptionist was very friendly when I arrived for collection. delicious warm pastries and accompanying toppings, and Presentation was spot on. Would order again for sure, very satisfied

Bar food was average, panini came out untoasted, staff forgot the sauces and brought them out when the meal was over, risotto was bland undercooked and sat in a pool of watery liquid. Asked for apple tarts to come out hot but were lukewarm. We were served by several staff nembers and yet had to look for them twice. There was such a cold breeze we had to wear our jackets. Music too loud to converse comfortably. When paying the bill got mixed up with someone else! I think management need to go back to the drawing board here as there seems to be too much staff and no one seems to know what the other is doing! On a positive note the bar has had a nice makeover and more spacious.