White Rhino Coffee - Arlington

So, I used to love going to get breakfast and a toasted coconut latte; it was a treat for me even with the high prices and going out of my way. The service has absolutely gone downhill. Not sure if that’s due to management or what. Today I used the drive thru and waited a ridiculous amount of time to have an employee with a very lackluster personality not heat up my breakfast tacos, never ask if I wanted a hot or cold latte and never ask about my being a rewards member. I wasn’t provided the salsa that the tacos always come with.Definitely not coming back. Not worth my time and the service. I’m super sad about it.

Super dissatisfied with my time here. I usually love coming to coffee shops for the welcoming atmosphere but this place did not have that. The customer service at this location is just lacking. I went to order and the cashier just seemed almost annoyed to take my order. When I asked what was in one of their lattes, all baristas at the front bar just looked at each other until someone answered hesitantly. I don’t think all coffee shops should have forced over the top interactions but at least be kind and treat your customers well.

Fantastic coffee shop with delicious coffee but only sometimes, I went in again and got a coffee full of coffee beans that tasted

The drinks are bad..compared to the other white rhino locations the recipes are not being followed at all. On top of that the drive thru wait times are ridiculous, it takes a few minutes to make a latte yet you’ll be waiting for 15-20 minutes for a below average drink that may or may not even be correct.

I have been to the white rhino in Dallas and loved it, everyone there is so welcoming and kind. I went to this location for the first time on Monday and as soon as I walked in there was a worker standing behind the coffee station just looking at me. Didn’t even acknowledge my presence for a couple minutes until this taller blonde-ish guy came out and took my order. He even brought the drinks out to me and my friend at our table. My experience was pleasant other than that.