Reserver
Tilbagemelding
Bidrage med feedbackBeautiful views ok wine but had one female server who as nasty with us. We understand it was busy but no need to be nasty with customers especially when we were polite.
THE ABSOLUTE WORST LOCAL WINERY EXPERIENCE EVER.When we arrived were met at the entrance by a woman who asked in the most unwelcoming manner “How many are you?”. She was blocking the entrance. I told her that we had reservations and gave Cindy’s name then my name and she said in a very rude tone, “All I have are reservations for Tony V.” Still blocking us from entering she said, “I need to collect $50 for the catering fee from Tony immediately!” I told her I wasn’t sure what time Tony would be arriving and asked if we could come in. She turned around and stomped her way to the segregated area that was reserved for us.I sat at the end of one of the tables which was nearest the small round table that Dave and Teresa, owners, normally sit at. I know their names because back when they first opened their winery they were actually pretty friendly. This particular day, sitting about 2 feet from Teresa, she never once made eye contact with me, never greeted me, much less wished me a Happy Birthday. A “thanks for celebrating with us” would have been nice. All she did was add to the level of discomfort felt when we were met at the entrance by Mary who we would soon find out was in charge of hospitality none the less.Right around 2:15, Mary approached me again and asked where Tony was because she needed to collect the $50. I told her I had no control over what time he would be arriving. The caterer arrived about 2:20. My brother had not arrived. Unbeknownst to me, Mary charged the catering fee to the caterer!!!My Nina and Nino arrived and I greeted them. We were standing and talking as my Nina was pinning money on my blouse. And here comes Mary telling my Ninos that they need to sit down because they’re in the way!! We just looked at each other in utter disbelief, finished our conversation and they politely sat down.When we arrived, we asked Mary if it would be ok for the three kids in our party to use the driveway that was roped off to play in. She said “Well, you know there’s rattlesnakes….but I’ll leave it up to your discretion. The kids were playing and being kids they ran through our area one time. I stopped the kids and talked to them about being respectful to the other guests and not to run through there anymore. Well, another woman approaches me in a hostile aggressive manner and asks whose kids they are. I stand up and tell her that they are mine and that I’ve already talked to them. She responds with “YOU NEED TO CONTAIN THEM!”. I told her that I would not be doing that because they are not animals and she says “YOU NEED TO CONTAIN THEM!” All of our guests are witnessing this and honestly none of us could believe what was going on. This woman was vicious and confrontational. We’re staring at each other and my Compadre tells her, “you can walk away now.” She says, “I AM NOT WALKING AWAY!” She finally turns around to walk away and several of us say “Wow!”. She turns around and says, “SAY IT TO MY FACE!!!”I won’t offer any constructive criticism for this place because they should know better than to treat people in such poor fashion. And frankly, the demeaning, humiliating and improper treatment was deliberate. We were not welcome there from the moment reservations were made.
I’m in awe, I can’t believe how much the cost of a bottle of wine has gone up. $29 for a bottle that used to be $17 last year.I normally like to recommend this place because it has a great atmosphere, live music and it’s lots of fun. We normally have about 2-3 bottles when we go. That’s gonna cost over $100 with the tip. I’m going to have to think twice before going again.
WHAT THE ??? OH MAN!!! I'VE BEEN AL OVER THE WORLD!!! NOW I HAVE A NEW WINERY BENCHMARK!!! AWESOME!!!!
We stopped here for a little wine and had a great time! Sally was a wonderful hostest, the wine was good and conversation even better!