Chicken Express - Amarillo

Wait 10 minutes in the drive through. Nobody welcomed me after 5, tried to order, and the guy cut me off. terrible customer service and due to the look at their ratings there is probably also a management problem.

That was by far the worst food I ever received from chicken express. the half of the chicken tsarties were cooked or baked to a crisp and the other half was raw. the gizzards were so burned that they could not be eaten. the only decent thing was the side. we spent $37 to cook just something at home. we only saw teenagers working so we didn't think it would make phone calls and complain. the bank was very nice and friendly. I don't think we're back.

After repeating my order 3 times at the speaker, I pulled up to the window, and the cashier was standing outside talking to a friend, all the while with his headset on. After about 5 minutes, he took my card, and after a good 15 minutes, I received my order. There were at least 3 employees inside, and I just don’t understand what seems to be the lack of consideration for the customer, not to mention price increase due to inflation.

Much nicer location! Food was good like before but this location was more updated and comfortable. Chicken and fries were fresh and hot. I love the rolls and hush puppies and those hot dinner rolls are dangerous! Great job folks!

You can't say anything wrong about Chicken E. The tenders are always fresh and delicious and the sweet iced tea is one of the best in town.