Firehouse Subs Biddeford

Exceptional food. I would highly recommend this establishment.

First ever visit (and last! to a firehouse, EPIC FAIL! Extremely disappointed. No more than 6 customers inside but at least 6-7 employees. I had placed a first time online order. Walked in and stood under the sign ONLINE ORDER PICKUP. And stood...and waited...and stood...and waited some more. NO acknowledgement from staff tho they all saw me standing there. Figured they were busy gave them a few more minutes...nothing!!?? Five minutes passed and nothing. Finally I said hey! I'm here for my online order. Some kid pointed to a tiny cubby off to my left and there was a bag in there. It was my order, now growing cold. Customer service was the WORST! Got home and found a cup, not a bowl, of watery diarrhea-like chili. I ordered paid for a bowl. Chili was for my g/f. I got a meatball sandwich. Chili was the WORST we've ever had...watery and lame with a bitter taste. We threw it out. Sandwich was meh...Market Basket or Subway's meatballl are FAR better with much better taste texture!! I will NEVER EVER step foot in one of these joints again. It was a horrible experience!!!

Three teens, talking about inappropriate topics, moving super slow and got all our orders wrong. Very disappointed manager didn't seem concerned atall. Just this location is the only bad experience with firehouse as a

Very rude employees, guy with neck tattoos doesn't know how to say thank you or anything nice at all..He needs to be retrained...

Tried the new chicken meatball sandwich it was dry and tasted like cardboard. On the advertising it shows the meatballs in tomato sauce but there was no sauce on the sandwich. My hands were dry and clean after eating the sandwich. Very disappointed ?.